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2905 Views 8 Replies Latest reply: Apr 12, 2012 2:09 AM by bubo69 RSS
GimpyChimp Just Startin' 14 posts since
Dec 21, 2009
Currently Being Moderated

Dec 2, 2010 6:53 AM

Volume drop issue on M13 (yet another?)

I have had my 2nd M13 for around 11-12 months now since I returned the first faulty one I was delivered, which suffered a weird hardware/software related problem (also mentioned in this forum). I am very pleased with the FX in it.

 

I run my M13, with the latest 2.01 firmware, in front of the normal/topboost input of my Vox AC30 with a USA Fender Telecaster.

 

Since the initial weeks of usage, I have always noticed a problem with the volume as the M13 is activated. Its volume drops slightly when fx are on. It is noticeable when activating the device to on from True Bypass mode or in constant DSP mode when bypassing it through cables. Also, in front of the amps input and in the amps fxloop.

 

At first I didnt think much of it, as I discarded it as a cable/guitar/amp related issue. I have now tried every possible solution and the only thing that helps keep my guitar signal/volume intact through the M13 fx is to add a separate boosterpedal into the fxloop (last in chain) and compensate the signal. However, this adds additional noise as very few booster pedals are discrete and clean. I cannot conclude that this volumedrop would be considered "tone-suck", as I think that would all be subjective from the point the fx are activated.

 

I have checked all the M13 settings, cables, that the built in gate is not on, different guitars and more. I feel that that it would be soo easy for Line6 to add a master volume signal out feature in the settings page (through firmware upgrade), this way it could be solved ( I dont understand why this wasnt in the M13 from the start).

 

I have also read everything I could find on this issue here at the line6 forum, also at other forums and extensive google-searches. There was some similar posts, and one M9 hardware issue that was similar, but was acknowledged by line6 and fixed through recall/repairs.

 

Anyone can help me out on this?

 

Thanks.

 

Mike

  • phil_m Expert Line 6 User 4,243 posts since
    Jan 25, 2007
    Currently Being Moderated
    Dec 2, 2010 8:39 AM (in response to GimpyChimp)
    Re: Volume drop issue on M13 (yet another?)

    This is the first time I recall ever reading about this sort of issue with the M13.  So you're saying the volume drop only happens when you activate the effects?  Is this with all effects or just certain ones?  This is definitely not the expected behavior.  There are a few effects that are known to boost volume slightly in certain configurations, but I don't know of any that cause a drop.  There was a somewhat similar issue with the M9, but not with the M13 that I know of.

     

    As far as why there's no master volume, I guess the answer would be that the M13 is really meant to be a unity gain device. It's meant to be used with guitar amps, and you generally want the level of a signal going in and out of an effects unit to be the same when used with an amp.

  • Line6Hugo Line 6 6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Dec 6, 2010 3:17 PM (in response to GimpyChimp)
    RE: Volume drop issue on M13 (yet another?)

    What you describe is something that can occur when using the M13 in True Bypass mode when the effects are off as this completely bypasses the DSP and gives you a hardware connection from the input to the output via relays.  Thus, when the effects are engaged, you go into DSP bypass routing your signal through the processor which can effect the volume of the signal.

       

      Setting the M13 to DSP bypass is an option available if this volume drop is too drastic.

       

      Regards,

       

      Line6Hugo

  • Line6Hugo Line 6 6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Dec 7, 2010 9:56 AM (in response to GimpyChimp)
    RE: Volume drop issue on M13 (yet another?)

    In some setups this drop is not as dramatic, but this behavior is inherent with the device when toggling between True Bypass and DSP Bypass.  I'm sorry if this is not the behavior you desired, but I have logged a quality concern on this behavior for the device.

       

      Regards,

       

      Line6Hugo

  • zippy5000 Just Startin' 4 posts since
    Sep 24, 2006
    Currently Being Moderated
    Nov 22, 2011 4:14 PM (in response to GimpyChimp)
    Re: Volume drop issue on M13 (yet another?)

    I am having the EXACT same problem.
    As soon as I engage ANY effect, I get about a 30% volume drop.

     


    I see this is an old discussion, has anyone resolved this yet?

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