Currently Being ModeratedFeb 12, 2011 4:38 PM (in response to Rowbi)Re: Bogner Alchemist Footswitch Part #?
Yeah I did that. It took me to the support tickets page but there was nothing there. It had the titles of the columns but there were no actual tickets listed. Is there a way i can look at my old tickets? I really just need to find out the part number for the Alchemist footswitch because i need to order it asap.
Currently Being ModeratedMar 21, 2011 11:53 AM (in response to mattcalabrese1)Re: Bogner Alchemist Footswitch Part #?
Can you PM me the details of how to get an Alchemist Foot Switch too?
I have contacted Line6, Bogner, MusiciansFriend, - they all tell me this is an Incredibly dificult item to obtain.
Currently Being ModeratedMar 21, 2011 11:57 AM (in response to stevekc)Re: Bogner Alchemist Footswitch Part #?
For anyone who wants to know:
I just called Bogner Support (which is a special department of Line6) at 1-818-575-3619 and asked for a footswitch. I had to register my amp before hand by going to http://www.bogneramplification.com/registration.php
that's really about it, the call waiting time is really really long btw....
Currently Being ModeratedMar 21, 2011 1:05 PM (in response to daeniuszhu)Re: Bogner Alchemist Footswitch Part #?
been there done that
I have registered my Amp with Bogner, created support tickets with Line6 and musicians friend.
Last week I spent two days on hold with the "1-818-575-3619 support line - 3 hours each day - finally got a warm body who told me these footswitches were in extremely short supply, but they would look around and get back to me - which they never did.
Today i have emails from MusiciansFriend telling me none are available:
"This email is to inform you that we have heard back from our warehouse about the footswitch for your Alchemist Series Tube Guitar Amp Head Restock. The factory restocks do not include the footswitches and unfortunately these have been discontinued by the manufacturer and we are not able to get a hold of them. We tried to find something that would work with it, sadly there were none. "
They also said I could send the amp back (on my dime) and seek a refund,
and all I got from Line 6 customer support was a dumb email "Customer satisfaction survery - which if i answered honestly, would probably reflect extremely poorly on the Line6 customer service reps ability to seek a raise.
I also have a post here - if ANYONE can help me obtain an Alchemist footswitch - in ANY condition!
Currently Being ModeratedMar 21, 2011 12:49 PM (in response to stevekc)Re: Bogner Alchemist Footswitch Part #?
wow that is retarded beyond imagination
i guess i just got extremely lucky that they had one for me then :O
seems like they never expected that many people to lose footswitches
Currently Being ModeratedMar 23, 2011 4:35 PM (in response to daeniuszhu)Re: Bogner Alchemist Footswitch Part #?
Musiciansfriend were useless in this matter.
As an existing Line6 customer, I finally got an Alchemist Foot Switch sent to me courtesy of the Line 6 support ticket system.
So I'm happy!
Currently Being ModeratedOct 18, 2012 9:23 PM (in response to mattcalabrese1)Re: Bogner Alchemist Footswitch Part #?
I'm from Argentina, I think that I have a problem with my Bogner Alchemist's footswitch. I was watching a voodooman footswitch on his internet website. Can you tell me about this footswitch?, I wish know if really is a good footswitch, I need replacement it and I see this option how a good option. Please, notify about this footswitch if anybody used it.
Sorry for my english, I hope your help!.