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9659 Views 35 Replies Latest reply: Sep 3, 2012 4:44 PM by MerlinFL RSS
TexasStrat Just Startin'
TexasStrat
22 posts since
Dec 22, 2007
Currently Being Moderated

Dec 13, 2010 6:13 PM

Pod HD500 Power Supply

I stepped on my power supply where it connects to the HD500.  It bent the plug enough that it will not stay connected.  I realize that Line6 doesn't have the individual Power Supplies for sale yet....so what are my options?  I found a DC 9V 2.5 amp power supply but the barrel connector appears to be an odd size.

  • Rowbi Expert Line 6 User
    Rowbi
    7,745 posts since
    Nov 25, 2006
    Currently Being Moderated
    Dec 14, 2010 2:45 AM (in response to TexasStrat)
    Re: Pod HD500 Power Supply

    you could contact L6 support.  they may be able to supply you one.  or get hold of a universal 9VDC 2.5A (I think it's 2.5 or 3 Amps, but the POD HD will say on the bottom what it needs) with the multiple plugs that you select whi is wight.  those usually have enough choice.

     

    something like this would probably be fine: http://www.maplin.co.uk/Module.aspx?ModuleNo=48517

  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Dec 14, 2010 3:51 PM (in response to TexasStrat)
    RE: Pod HD500 Power Supply

    Hi,

       

      Apparently the Parts Administrator advised us that replacement power supply units for POD HD500's are available for "special order" through our dealers as of today.

       

      Please contact your local dealer (Guitar Center, Sam Ash, etc.) and have the sales associate place a special order for one.

       

      Regards,

      L6Perry

  • hoodcreeper Just Startin'
    hoodcreeper
    66 posts since
    Aug 3, 2010
    Currently Being Moderated
    Mar 12, 2011 3:43 PM (in response to TexasStrat)
    Re: Pod HD500 Power Supply

    So whats the verdict here?  I too need a power supply for HD500.  Do I have to order and wait weeks to get it from Line 6 or is there a definative aftermarket supply someone has found here in the states that works?  I need to get my unit up and running and can't (don't want to) wait too long.

    • TexasStrat Just Startin'
      TexasStrat
      22 posts since
      Dec 22, 2007
      Currently Being Moderated
      Mar 12, 2011 5:50 PM (in response to hoodcreeper)
      Re: Pod HD500 Power Supply

      HC,

       

      I had gigs to play and bills to pay, so I had to do something.. I found this solution at radio shack

       

      http://www.radioshack.com/product/index.jsp?productId=3807940

       

      http://www.radioshack.com/product/index.jsp?productId=3875404&numProdsPerPage=60

       

      The specs match up with the original power supply (9V 2.5 amp).  I put it on the 9V setting and put a piece of tape on it so it wouldn't move.  I used this for a short period of time while I waited for a Line 6 power supply.  I am now using the original Line6 power supply and will only use this as a backup if needed.  Someone posted above that the X3 Live PS works.  The problem is the X3 Live PS is underpowered (I think it's 1.5 amp).  Under powering the HD500 could be as damaging as over powering it.

       

      Disclaimer..... I am NOT an electrical engineer.  I come from the school of hard knocks and tough breaks.  For the 5-6 gigs that I played over a 2-3 week period, the above solution did not cause any apparent damage.

       

      Proceed at your own RISK..

      • gunpointmetal Just Startin'
        gunpointmetal
        171 posts since
        Dec 27, 2010
        Currently Being Moderated
        Mar 12, 2011 9:46 PM (in response to TexasStrat)
        Re: Pod HD500 Power Supply

        thats good to know...now if I could just find a female-male extension cable for the original power adapter so I don' t have to have it plugged in within 5 feet of me.

      • Nick_Mattocks Best of the Best
        Nick_Mattocks
        9,065 posts since
        Mar 26, 2007
        Currently Being Moderated
        Mar 13, 2011 12:35 AM (in response to TexasStrat)
        Re: Pod HD500 Power Supply

        Yes, you are correct that someone posted their HD500 worked very briefly with the old X3 Live PSU.

         

        This is NOT a solution.  DON'T use the old PX2 power supply - these output 9v AC at 2000mA.  The HD500 requires 9v DC at a minimum of 2500mA (2.5A) with centre negative.

         

        The PX2 power supply may have worked for a very brief period for the guy that tried it - I'm not really sure why - there must be something in the HD500 that provides some kind of rectification from AC to DC - I'm not sure whether this is intended or whether it's the by-product of something in the input section, but this is NOT the intended use - trust me - I checked this out with Line 6 after reading the first guy's experience and it is a big No-No.  Prolonged use of a PSU that outputs 9v AC will cause damage - another guy on this forum found that out to his cost a few months ago.  The first guy only tried it briefly - i.e for a minute or two - and got away with it fortunately for him, but I strongly advise that you don't try it yourself!!  If you did, your warranty would probably be invalidated

         

        Nick

        • frankencat Just Startin'
          frankencat
          65 posts since
          Aug 6, 2009
          Currently Being Moderated
          Jun 22, 2011 11:31 AM (in response to Nick_Mattocks)
          Re: Pod HD500 Power Supply

          So can you do it the other way around and use the HD500 power supply with the M13?

          • Nick_Mattocks Best of the Best
            Nick_Mattocks
            9,065 posts since
            Mar 26, 2007
            Currently Being Moderated
            Jun 22, 2011 11:43 AM (in response to frankencat)
            Re: Pod HD500 Power Supply

            frankencat wrote:

             

            So can you do it the other way around and use the HD500 power supply with the M13?

             

             

            Don't risk it.  I'm not saying it won't work - depends on the internal rectifier circuit and components and how it's assembled and connected .

             

            The M13 requires 9v AC.

             

            The simple rule is to ALWAYS use the correct power supply as supplied with the unit. I'm not sure why anyone would want to use a power supply that clearly isn't intended for the job and uses a different standard from that intended and specified by the manufacturer when there's a risk of damaging the equipment it's going to power.

             

            Nick

            • frankencat Just Startin'
              frankencat
              65 posts since
              Aug 6, 2009
              Currently Being Moderated
              Jun 22, 2011 12:25 PM (in response to Nick_Mattocks)
              Re: Pod HD500 Power Supply

              Oh I missed that, I thought they were both DC. My bad. Carrry on.

               

              P.S. The reason I would want to do it because the old Line 6 PX-2 power supplys SUCK with a capital SUCK.  The RF field around those things is large enough to be used as a signal jammer for enemy aircraft.

        • ykaraman Just Startin'
          ykaraman
          3 posts since
          Apr 6, 2012
          Currently Being Moderated
          Sep 3, 2012 2:42 PM (in response to Nick_Mattocks)
          Re: Pod HD500 Power Supply

          BTW... HD 500 original is 3 Amps, not 2.5. The old 2 Amp didn't work for me. I had the same experience which Nick described.

  • BBarker Just Startin'
    BBarker
    106 posts since
    Feb 1, 2007
    Currently Being Moderated
    Mar 13, 2011 7:27 AM (in response to TexasStrat)
    Re: Pod HD500 Power Supply

    I got a 6 foot extension cord and cut it in half.  I then replaced the end with a replacement end from Home Depot.  This allow me to extend the length of the power cord and place the power adapter out of the way.  Also I can fold it up in my case with out much trouble.  if needed you could tape the plug in place.

     

     

     

    power.jpgDSC_0071.JPG

  • hoodcreeper Just Startin'
    hoodcreeper
    66 posts since
    Aug 3, 2010
    Currently Being Moderated
    Mar 13, 2011 8:45 AM (in response to TexasStrat)
    Re: Pod HD500 Power Supply

    I don't want to beat a dead horse but as I understand it - NO Person has found an aftermarket PSU that works with line 6 HD500.  The only answer is to special order this thing from Line six and wait several weeks for it to get here.  Is this correct?

    • olerabbit Just Startin'
      olerabbit
      105 posts since
      Jan 3, 2007
      Currently Being Moderated
      Mar 13, 2011 9:08 AM (in response to hoodcreeper)
      Re: Pod HD500 Power Supply

      As an alternative you could buy one from Thomann online (one of the biggest German dealers) for 16,90 Euros:

       

      http://www.thomann.de/de/line6_dc_3_g.htm?feedid=207

       

      Neither do I know where you live nor what you have to pay if you buy it from Line6 directly.

       

      Keep in mind that the minimum Thomann order value amounts to 25 Euros - if you need something else to fill up the minimum value, fine.

    • Nick_Mattocks Best of the Best
      Nick_Mattocks
      9,065 posts since
      Mar 26, 2007
      Currently Being Moderated
      Mar 13, 2011 12:08 PM (in response to hoodcreeper)
      Re: Pod HD500 Power Supply

      I live in the UK and I have found an aftermarket PSU that definitely works with the HD500:  http://www.maplin.co.uk/ac-dc-multi-voltage-4a-switched-mode-power-supply-48517

       

      It works well.  It has interchangeable tips and multiple voltage settings as well as being a 4 Amp.  It is rated at 100v - 240v AC input voltage. The PSU was on special offer when I got mine a few months ago.

       

      However, you should be able to get a spare of the genuine POD HD PSU from your Line 6 retailer.

       

      Nick

    • TexasStrat Just Startin'
      TexasStrat
      22 posts since
      Dec 22, 2007
      Currently Being Moderated
      Mar 14, 2011 8:39 AM (in response to hoodcreeper)
      Re: Pod HD500 Power Supply

      HC,

       

      If you are waiting on someone from Line6 to say it's OK to use a PSU other than the one that comes with it, then it's not going to happen.  I don't know if I can say it any other way than I did above.  The solution I found at Radio Shack works.  As far as I can tell, It did not damage my HD500.  That being said, I am not an electrical engineer...so if it does damage your HD500 Line6 will probably not repair it under warranty.

       

      Proceed at your own risk...

      • Greg099 Just Startin'
        Greg099
        4 posts since
        Nov 7, 2009
        Currently Being Moderated
        Mar 14, 2011 4:15 PM (in response to TexasStrat)
        Re: Pod HD500 Power Supply

        I am also looking for an aftermarket adapter, but not because I've lost mine, which is working fine.

         

        I need the adapter, because the Line6 power adapter is one of the poorest designs I have ever seen.   The cable is too short and the plug itself is ridiculously long.  It either takes up 3 or 4 outlets if the plugs run one way, or it hangs out so far that it is unstable and a hazard for someone to step on and break (as the original poster has found.)

         

        How can you spend countless hours designing and perfecting everything down to the nth degree with the unit itself, then stick a crappy power cable in almost as an afterthought?  Rhetorical question, of course.  I really like the sounds I'm getting out of this device, but Line6 should be embarrassed that users are having to cut home depot extension cords and customize power solutions just to be able to use their hot new device.  And they should be willing to work with us to improve it.

         

        I'm trying to get my HD500 to fit into a Gator Gig Box, and everything is great except the power adapter which either hangs off of the edge of the board or takes up too many spaces on the power strip.

         

        So please don't give us the scare tactics about voiding warranties using aftermarket power solutions.  If you aren't going to give us a decent power adapter from Line 6, at least have the decency to test a couple of the aftermarket units and tell us they work and won't damage our HDs.  That is a very reasonable request, especially considering the god-awful design we're stuck with.

         

        I'm done whining for now, but one last question.  Will my POD XT power adapter (long cable, transformer in the middle, normal plug - hey, who thought of THAT design?) work on the HD500 without causing damage?

        • TexasStrat Just Startin'
          TexasStrat
          22 posts since
          Dec 22, 2007
          Currently Being Moderated
          Mar 14, 2011 5:20 PM (in response to Greg099)
          Re: Pod HD500 Power Supply

          Greg, I don't know who you think I am, but I do NOT work for Line6! I did not design anything!  I am not the one using "scare tactics" it's Line 6!  If you have a problem with Line 6 I suggest you take it up with them and not some bass player (ME) that is pretending to play guitar who purchased an HD 500 and was stupid enough to step on the connector and bend the crap out of it.

           

          I found a solution and pointed it out to someone who needed it and then told them what Line 6 told me....

           

          Take it up with Line6Perry... I think he works for Line6

          • Greg099 Just Startin'
            Greg099
            4 posts since
            Nov 7, 2009
            Currently Being Moderated
            Mar 14, 2011 5:36 PM (in response to TexasStrat)
            Re: Pod HD500 Power Supply

            LOL

             

            Sorry, dude, those remarks weren't aimed at you in particular at all.  I didn't think you worked for Line6, I was just blowing off steam about their crappy cable design in your thread.

             

            I should have just started a new thread about the crappy design, but I figure that's probably been beat to death already and I really just want a solution.

             

            So now I can spend another $50 on a radio shack power cord and adapter, or I can buy a cheesy extension cord, cut it up, and rig a cable and hope it won't look horrible and bulky in my gig box.  Or I can take it back to the store before my 30 days run out and find another solution that fits my gig box without all of these gyrations.  Or just go back to my Pod XT.

             

            Cheers,

             

            Greg

            • TexasStrat Just Startin'
              TexasStrat
              22 posts since
              Dec 22, 2007
              Currently Being Moderated
              Mar 14, 2011 5:43 PM (in response to Greg099)
              Re: Pod HD500 Power Supply

              Greg,

               

              No worries, I just didn't want you to think that I could actually do something about it.  I completely agree with you!  Actually, I wish they could put the transformer in the box so that all you need is a power cable, but I do actually know enough about manufacturing electronics to know that it's expensive, it take up a lot of space, and adds heat to put the transformer in the box. 

               

              I am not sure you're going to like the "wall wart" PSU from Radio Shack much better.  It's HUGE, but it does work...

      • hoodcreeper Just Startin'
        hoodcreeper
        66 posts since
        Aug 3, 2010
        Currently Being Moderated
        Mar 14, 2011 4:23 PM (in response to TexasStrat)
        Re: Pod HD500 Power Supply

        Texas Strat- thanks for the heads up.  I went  and picked up a PSU from radio shack.  Seemed to do the trick for now until I can get one from line 6.

  • ykaraman Just Startin'
    ykaraman
    3 posts since
    Apr 6, 2012
    Currently Being Moderated
    Sep 3, 2012 2:35 PM (in response to TexasStrat)
    Re: Pod HD500 Power Supply

    I have the same situation. I found that the power supply for Pod HD 500 would sell for $50 from my local store. I think this price is ridiculous!

     

    Why is Line-6 not fixing this power adapter issue? $50 solution is no solution!

     

    Looking at this thread, I see that people (including me) are wasting time discussing a power adapter solution. Can Line-6 do better than this?

     

    Also, the length of original adapter is too short as everybody complained about. HD 500 is great but if I knew about the this issue I wouldn't have bought it.

  • Iknowathingortwo
    MerlinFL
    1,667 posts since
    Jul 17, 2007
    Currently Being Moderated
    Sep 3, 2012 4:44 PM (in response to TexasStrat)
    Re: Pod HD500 Power Supply

    For those who have a POD HD unit conected to a DT amp - why not have the power supplied to the POD HD unit via the L6 link connection.  Sort of like the Vetta sent power to the FBV longboard via the RJ-45 coable connection?

     

    I guess this also goes along with why when you have all three pieces of the dream connected with VDI and L6 Link - that only the JTV unit is recognized by Monkey when trying to update all the gear.  Why are the DT amps excluded from being recognized when these units are designed to communicate tons of info back and forth?  Does this make any sense to anyone?

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