Just want to confirm what Rich has said.  I got my Black JTV-69 in early Jan...absolutely flawless and I have been playing her out, without issue, for the last few months.  The only concern I have is not being able to get hold of a backup battery yet.  Thanks for a great guitar Rich and Line 6!

Line6RichRenken wrote:

 

fatjac wrote:

 

Line6RichRenken wrote:

 

Hey guys, got more info on this guitar. As delivered to us, the neck was out of alignment with the body (perhaps it took a knock somewhere) and the strings weren't centred to the neck. That was easily resolved with a hard pull and re-tightening of the neck screws. This was probably a big part of why he was slipping off the edge doing pull offs, but maybe not entirely. So I am going to be talking to the factory about this. Just to be sure.  Also, my guy was not able to break a string at all. He is going to pull it apart tomorrow and check for burrs. Like I said, these guitars rarely break strings.

Line6RichRenken wrote:

 

See, now this totally frustrates me. Not because you had a problem but because these are not normal problems and in the case of the bar, you guys missed something very important. I am totally ok with your opinion of the neck. I have many artists and pro players that love the neck as is. Not every neck is going to appeal to every player. You say you are a lead player, what kind of neck are you used to?

 

The bar has a set screw that you can tighten and have the bar as tight or as loose as you want it. Did you show the store? Did they not show you there was a set screw?

 

Also, you say that you had three broken high e strings? At the store while you were checking it out? Where were they breaking. That is actually dumbfounding to me because I am amazed at how few broken strings my beta and beta artist have had this last year. They just don't break strings.

 

Can you describe the hammer on problem better? I don't understand what you are saying.

 

Also, like in another thread. The quality you should expect is the same as any around $700 street Korean guitars. Because half of the guitar is our guts, encoders, rechargeable batteries, computer board, custom bridge, Workbench included, etc.

fatjac wrote:

 

Hi all.

 

I haven't posted here before but I did order a JTV 69 last July when I first heard of them and saw some You Tube clips. I wanted one!

Like everyone here I have been very frustrated by the wait but I was called two weeks ago by my local music store to say that my guitar was in stock!

One of the first to hit the country. I headed straight across to the store to pick it up. I couldn't wait to get there. I was a lucky winner.

 

To cut a long story short I was extremely disappointed to say the least. As soon as I started to play it I realised that it was not good.

As a mainly lead player and having played for over 40 years I could tell straight away that this was a guitar that I would walk away from if I had plucked it from the shelf and not known of it's prior reputation.

But due to the build up and the multitude of positive reviews I persevered with it. After three top e strings had broken I asked for the store manager to come and discuss it with me.

It was impossible to hammer on/ pull off on the top string without the string "clunking" off of the fretboard. Useless for a lead player.

The guitar looks pretty good and, for the most part, has a quality feel to it but the neck does not. It looks and feels cheap and nasty.

 

I ordered the 69 because I am a strat player and use the tremelo arm a lot. The first upwards pull of the 69's bar pulled it straight out of the socket!

It's useless! It doesn't lock in place. What good is that?

 

I tried various other guitars from the rack to demonstrate that my technique was not at fault for either of these problems and it was agreed that the guitar was not right.

 

Although I did try some of the modelling sounds and tunings my main emphasis was on the playability of the guitar so I won't comment on those functions here yet.

Suffice to say that the sounds did not annoy me. Whether or not they sound authentic I cannot say with my limited time with the guitar. More on this later, if I ever get it back in my hands.

 

I refused to pay for it and it was agred that it should go back to Line 6 for assessment...

 

I desperately wanted to take it home with me but I could not justify paying almost £1,000 for a guitar that is quite clearly not good enough.

 

Very disappointed.

Rich are we talking about the same guitar? Which music store was this one from please?

 

I have been on to my store today and this is not the info that I have been given.

 

I have just been told that my guitar is NOT considered repairable by Line 6 and that I have therefore gone to the BACK OF THE QUEUE in the wait for a JTV69!

 

I am gobsmacked to say the least. Nine months on a list and I get a poorly made guitar and then I go to the back of the queue again.

 

I would seriously like you to get involved with this for me please. Where exactly is my guitar at the moment? What exactly is not repairable about it? At the most extreme a new neck would be the worst case. Why should I go to the back of the line? Should I not reasonably expect to be first in line for the next JTV69 to hit the country? Rather than me go the the back of the line would it not be fairer to let the list tumble down so that everyone goes back one place? I really do not think that is an unreasonable expectation.

 

TIA

Wow, I agree. I will find out. But also, can you email this whole post to me at richrenken@line6.com? I want to make sure you get taken care of.

Ok I have sent all of this post to you Rich.

Hope to hear from you soon.

Gary

Rich,  I was wondering if you had any idea at all when I might see the JTV-69 I ordered in EARLY September 2010 from Sweetwater? Seems according to my sales rep, I am now number one in the queue mostly due to some cancellations by others. So all they need is ONE Blue JTV-69 in good condition to arrive to end my very long wait!  I also ordered a JTV-59 CSB from RMC Audio Direct at the same time, early September 2010. Erik at RMC Audio tells me he has not seen ANY 59s at all so far!

I can confirm that I got my JTV59 tobacco burst on march 3rd in vienna/austria.

I played a lot of gigs and musical-shows with it, great guitar, no problems so far.

still waiting for a JTV69

I called them on Saturday with the same question - she told me the same time frame but also said that they don't have a faith in either of the dates because of all of the Line 6 slippages so far.

razorfish wrote:

 

Line6RichRenken wrote:

 

 

man, pretty guitar. i ordered the 59 in tobacco and absolutely cannot wait until it arrives. though i'm pessimistic about AMS' arrival date of 4/11, i know based upon rich's timeline it shouldn't be any longer than mid-may. i agree with another post below though. that its model button was non-functioning it pretty unacceptable. sure, sounds like a quick fix but what a buzz kill to think your guitar arrives in a condition less than perfect. perhaps this is one included in the first run of guitars that were rife with problems?

 

anyway, beautiful guitar. guess i'll get back to drooling

 

raze

Please be careful how you say that the first run as rife with problems. You are posting in a public forum and someone reading that cold would think, "wow, they had a ton of problems, nearly everyone of the first run had problems, unbelievable." I can tell you have been following along. So we had the switch problem that we corrected right away on the 59. And beyond that we have had a very low number of issues, percentage wise, to the number of guitars shipped. But as we all say here in these forums, it is the internet and it will be mostly the unhappy people that post. Guys that are happy are out gigging and making records and playing on shows. So that is why I am here to try and help out the unhappy people. We want you all happy and gigging.

 

rich, i'm afraid you'd have to delete the entire thread to prevent someone from thinking, "wow! they had a ton of problems..." I certainly wasn't intending the comment to be a slam, but i've read every comment here and 'rife with problems' isn't restricted to just hardware - there have been logistical issues, delays, etc. I think in a post or two back you mentioned a switch issue and L6's solution was nothing short of a recall. Do i think all of the guitars have/had a problem? No. Do i think this line of guitars has been problematic for L6? Hell yeah i do. In a nutshell: you guys created a kicka$$ guitar; underestimated the demand; accelerated production and pushed out guitars that may have resulted in issues; went back to the drawing board; and are now where we are today. that's my 'nutshell' synopsis - not hatin', just statin'.

 

and i agree with what you say: more time than not you only ever hear from those who have a problem with something and not the ones who don't. however, from what i've read there aren't that many JTV out there - can't be, because the majority are in this forum still waiting on them.

 

regardless, i meant no disrespect; however, i don't feel i was errant with my comment

 

raze

Raze,

Thank you for your thoughtful response. Well said. I agree. All the crazyness is driving me as crazy as you guys. Thanks again for the clarification.

Peace, Rich

jyflorida wrote:

 

I called them on Saturday with the same question - she told me the same time frame but also said that they don't have a faith in either of the dates because of all of the Line 6 slippages so far.

Yup, it has been ruff, thanks to all you guys who are hanging in there.

Line6RichRenken wrote:

 

For specifics about your place in the world, stay in touch with your dealers. They will have more actual info for your particular order.

The Canadian distributor is no longer responding to phone calls from the dealers, presumably because they are tired of being continually asked for updates on when to expect the guitars.

I'm now committed to buying a used Variax 600. And wouldn't you know it, I have to travel across the US/Canada in order buy it from someone on Craigslist in the States. It is a royal pain in the *** since it is going to cost me numerous hours of my time (probably almost a whole day) and a bunch of extra money. But it seems like the only way for me to get myself a Variax to start recording with.

I can't believe that your people can't make a commitment to deliver some guitars to Canada by a certain date. It shouldn't be so hard to figure out. But then again, us Canadians are not even allowed to buy Mp3 downloads from Amazon.com, or to participate in numerous other "US residents only" things and services online. So many ridiculous limitations. Maybe those are the kinds of complicated logistics you are talking about. So much for free trade.

I was going to order the guitar through Sweetwater, and they said that they could fulfill my order this month, but then it turns out they cannot legally ship the guitar to Canada, and so they will not do so. I would have to have it sent to an address in the US, and then again would have to travel there to pick it up, and I don't have anyone who lives close enough for me to send it to. All pretty frustrating.

Hopefully when I get my "new" Variax 600 I won't care very much anymore.