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1911 Views 13 Replies Latest reply: Jan 20, 2012 10:22 PM by rscriz84 RSS
ryanlewis1 Just Startin' 5 posts since
Jun 8, 2011
Currently Being Moderated

Jun 8, 2011 10:22 AM

Channel Switching Latency Issue

I just purchased a Spider IV HD150 head to replace my Spider III (which is having weird issues of its own now) and immediately I noticed that it has a noticeable lag between when you hit the channel button and when the amp actually switches channels. Is it just me, or does every Spider IV owner have this issue? The Spider III never had any latency problems at all, but this makes live performance sound sloppy, like I'm coming in late and throwing off the groove.

Perhaps this issue was solved with a firmware update? I know it's possible to update the firmware on the amp, but only with the FBV mkII. I've had the FBV Shortboard for years now and I'm not too interested in dropping another couple hundred bucks on a pedal with one more button on it if it won't allow me to solve this latency issue.

Does anyone know a solution? It would be MUCH appreciated! Thanks!

  • Line6david Line 6 Support 5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Jun 9, 2011 11:01 AM (in response to ryanlewis1)
    RE: Channel Switching Latency Issue

    Hi,

       

      Have you tried installing the latest flash memory in the amp?

       

      http://line6.com/software/

       

      http://line6.com/community/docs/DOC-1584

       

      Thanks,

      David

      Line 6 Customer Support

  • Line6Don Line 6 Support 5,274 posts since
    Mar 14, 2011
    Currently Being Moderated
    Jun 13, 2011 11:52 AM (in response to ryanlewis1)
    RE: Channel Switching Latency Issue

    Hey ryanlewis1,

       

      The most common solution to this issue is as David mentioned above, is reinstalling the latest flash memory of the amp. You can check your flash memory version by: Watching the LED screen as it boots up, it should tell you what version it is running. Another way to access the current version number is to press the presets knob, and use the right navigation key to scroll to the menu labeled "SETUP", using the up and down navigation keys, you can scroll through the parameters till it displays what version you are running.

       

      The most current version of the flash memory is version 2.00. Please check this to see if it is necessary to update your flash memory.

  • Line6Don Line 6 Support 5,274 posts since
    Mar 14, 2011
    Currently Being Moderated
    Jun 17, 2011 2:00 PM (in response to ryanlewis1)
    RE: Channel Switching Latency Issue

    Hey ryanlewis1,

       

      You are very welcome. Please post a new thread if you have any questions or issues with the new FBV MKII.

    • r-lewis89 Just Startin' 1 posts since
      Dec 12, 43435
      Currently Being Moderated
      Jun 19, 2011 9:44 PM (in response to Line6Don)
      Re: RE: Channel Switching Latency Issue

      I purchased the FBV MkII and updated the firmware on the Spider IV to the current v 2.00. This still hasn't solved the latency that occurs when switching between channels on the amplifier. Does every Spider IV amplifier have channel switching latency issues or is this an isolated problem?

      • Nick_Mattocks Best of the Best 9,065 posts since
        Mar 26, 2007
        Currently Being Moderated
        Jun 19, 2011 11:18 PM (in response to r-lewis89)
        Re: RE: Channel Switching Latency Issue

        I have a Spider III 150 combo, a Spider IV 150 combo and a MkI Spider Valve 112 and MkII Spider Valve 212

         

        Switching Latency has never been an issue for me with any of these amps.

         

        I know that some Spider Valve MkII users have reported switching latency issues (the Spider IV uses a similar DSP section to the SV MkII)

         

        After updating your amp's firmware, did you also perform a factory reset?

         

        When you refer to latency, have you measured the switching times in any way, and are those times consistent regardless of the presets involved?  What sort of times are we talking about here? <20ms, >50ms, >500ms, 1s etc...?   You can measure the latency by recording a clip and looking at the length of the gap caused by switching in the resultant Wave file image.

         

        How does this latency present itself?  ie do you stop playing before switching a preset or do you let notes/chords ring through the patch change and notice a gap?

         

        Due to the nature of different amp model, FX models and settings that need to be loaded, there is always switching latency.  There is switching latency with analog amps and FX.  It really comes down to how long that latency actually is and whether it is noticeable.  I would not expect the switching latency times to be the same for every patch that you load because the amp model and FX will be different.

         

        I don't know how the Channel Volume setting is being stored with your specific presets in terms of level.  I would recommend like the Spider Valve MkII that you keep the channel volume settings at around 50% in all your presets to avoid clicks and pops and also possibly reduce or avoid any latency in switching.

         

        Nick

  • Line6Hugo Line 6 6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Jun 21, 2011 9:12 AM (in response to ryanlewis1)
    RE: Channel Switching Latency Issue

    The latency you are experiencing is the nature of the amp.  We cannot compare this to the Spider III as that amp did not have nearly as many complex computations as the Spider IV series does.  I recommend submitting a feature request at the following link to submit your product feedback:

       

      http://line6.com/company/contact/productfeedback/

       

      Regards,

       

      Line6Hugo

  • Line6Don Line 6 Support 5,274 posts since
    Mar 14, 2011
    Currently Being Moderated
    Jun 23, 2011 9:28 AM (in response to ryanlewis1)
    RE: Channel Switching Latency Issue

    Hey ryanlewis1,

       

      We appreciate your concern and thank you very much for submitting your product feedback. Our products are driven by customer suggestions and feedback, so thanks again for taking the time to contribute your ideas.

  • elstringsio Just Startin' 2 posts since
    Nov 10, 2009
    Currently Being Moderated
    Oct 16, 2011 10:56 PM (in response to ryanlewis1)
    Re: Channel Switching Latency Issue

    Hi guys,

     

    I have read this entire stream and wanted to chime in because I use a Spider II right now and have grown to depend on it as my main amp for practice, live and recording.  I am so happy with it and have used it to create the sound of my songs now on itunes, so you can understand that I am invested in this.  Last weekend I wanted to upgrade my rig to the Mk II spider valve because I really love the sounds and it's definitely a step up for me.  So I purchased the 212 and brought it home. I thought I was gonna be all set...  massive power, killer tones, tubes, all the effects I need - programmed the way I want, speaker outs to my stack, I could go on..

     

    However, I cannot use this piece of equipment with the "drop-outs" that occur between patch selections when I use the shortboard to switch them.  For a moment I thought it was my fault, maybe my settings were off.  But after 4 hours of tweaking, I sadly gave up and returned the amp to the store.  I am bummed and will be forced to continue on with my Spider II.  I will however wait for the next product release in the hope that this issue is resolved.  I never write stuff like this but as I said, I am invested now.  Thanks for allowing my feedback.

    • rscriz84 Just Startin' 14 posts since
      Jan 13, 2012
      Currently Being Moderated
      Jan 20, 2012 10:22 PM (in response to elstringsio)
      Re: Channel Switching Latency Issue

      I'm in the same boat. What do Line 6 users have to do to get this problem fixed?

       

      "The latency you are experiencing is the nature of the amp.  We cannot compare this to the Spider III as that amp did not have nearly as many complex computations as the Spider IV series does.  I recommend submitting a feature request at the following link to submit your product feedback:"

       

      That seems like a meaningless response. The response I'm looking for is "The latency issue is being worked out and an update should be available soon. We apologize for the issue you are having"

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