Community: how reset lifetime devices? (come resettare lifetime devices?)

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1335 Views 9 Replies Latest reply: Jan 22, 2013 5:55 PM by TheRealZap

davidecocca

6 posts since
Jan 25, 2011

Currently Being Moderated

Jul 26, 2011 4:03 PM

how reset lifetime devices? (come resettare lifetime devices?)

Hi.

I've got an USB sound card, the Pod Studio UX1 with a free model pack.

In my account I can see this message:

You currently are using 2 out of 4 active devices.

You currently are using 8 out of 10 lifetime devices.

I have to reinstall my OS so I will reach the limit of liftime devices.

How can I reset my list of lifetime devices?

Thanks.

Sorry for the english but I'm italian.

Davide

(Salve.

Possiedo una scheda audio usb della line 6, il Pod Sudio ux1 con un model pack in omaggio.

Quando guardo nel mio account riscontro il seguente messaggio:

You currently are using 2 out of 4 active devices.

You currently are using 8 out of 10 lifetime devices.

Dovendo reinstallare il sistema operativo raggiungerò il limite dei liftime devices consentiti.

Come posso fare per resettare la lista dei liftime devices?

Grazie in anticipo del vostro aiuto.

Davide)

Attachments:

My devices.jpg (61.7 K)

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Tags: output, gx, kb37, pod, toneport, usb, ux1, ux2, ux8, cubase, gearbox, logic, live, plug-in, upgrade, reset, farm, ilok, activate, problem, audio, studio, noise, mac, pod_farm, podfarm, my, devices, liftime

Line6Don
5,274 posts since
Mar 14, 2011

Currently Being Moderated

Jul 27, 2011 8:51 AM (in response to davidecocca)
RE: how reset lifetime devices? (come resettare lifetime devices?)

Hey davidecocca,

The lifetime device limit can not be reset, because you are limited to installing your licenses into 10 difference devices over the lifetime of your account, with 4 active devices at one time.

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- davidecocca
  6 posts since
  Jan 25, 2011
  
  Currently Being Moderated
  
  Jul 29, 2011 2:45 AM (in response to Line6Don)
  Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
  
  So If I want to reset lifetime devices, do i have to create a new account?
  Thanks.
  
  Report Abuse
  
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  - TheRealZap
    11,829 posts since
    Dec 22, 2006
    
    Currently Being Moderated
    
    Jul 29, 2011 5:43 AM (in response to davidecocca)
    Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
    
    that wouldn't work unless you "gifted" the licenses to your new account...
    which you can only do once... meaning if you ever sold it, you could not include the licenses after you had already gifted them to yourself.
    
    Report Abuse
    
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    - davidecocca
      6 posts since
      Jan 25, 2011
      
      Currently Being Moderated
      
      Jul 29, 2011 6:28 AM (in response to TheRealZap)
      Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
      
      So when I reach the limite of lifetime devices can't I activate it again???
      Thanks a lot.
      
      Report Abuse
      
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      - TheRealZap
        11,829 posts since
        Dec 22, 2006
        
        Currently Being Moderated
        
        Jul 29, 2011 6:32 AM (in response to davidecocca)
        Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
        
        that's the idea... not sure if line6 can make exceptions though... would be up to them.
        
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        davidecocca
        6 posts since
        Jan 25, 2011
        
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        Jul 30, 2011 11:49 AM (in response to TheRealZap)
        Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
        
        thanks
        
        Report Abuse
        
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        Line6Don
        5,274 posts since
        Mar 14, 2011
        
        Currently Being Moderated
        
        Aug 3, 2011 9:04 AM (in response to davidecocca)
        Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
        
        Hey davidecocca,
        
        If you reach your lifetime device limit please contact us here in support for assistance.
        
        Report Abuse
        
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        fiffer
        1 posts since
        Apr 28, 2007
        
        Currently Being Moderated
        
        Nov 18, 2012 5:41 PM (in response to Line6Don)
        Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
        
        i have now 8 authorised lifetime device. can u reset them or add more, just in advance few win reinstall and i will have that problem...
        
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        TheRealZap
        11,829 posts since
        Dec 22, 2006
        
        Currently Being Moderated
        
        Jan 22, 2013 5:55 PM (in response to fiffer)
        Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
        
        I don't think they do this in advance... just call them when you need it... advance sounds like you are going to hook up a few friends! haha
        
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Jul 26, 2011 4:03 PM

how reset lifetime devices? (come resettare lifetime devices?)

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