Skip navigation
Line 6 - Support
3924 Views 7 Replies Latest reply: Feb 5, 2010 4:54 PM by line6lm RSS
dr3po Just Startin' 4 posts since
May 13, 2009
Currently Being Moderated

May 13, 2009 8:37 AM

Transfer license from PodXT to my PodX3 Live

I have followed the procedures over and over again, but I still receive the same error message.

 

"ERROR!  You can't install that asset!

 

It's probably an upgrade and you don't have the correct asset installed"

 

I've unistalled Version 2.2 and reinstalled the Version 2.0 which is the one that my lincense was purchased for, but still no luck.  I want to use my X3 Live, not my XT...someone please help!!

  • Line6Miller Line 6 11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    May 14, 2009 9:58 AM (in response to dr3po)
    Re: Transfer license from PodXT to my PodX3 Live

    Hi,

     

    The Riffworks license you originally purchased is for version 1.

     

    Transfer Version I off of your initial device first and the remove the upgrade license.

     

    Next, install verion 1 of Riffworks on your POD and then install the upgrade license last.

     

     

    Line6Miller

  • Line6Hugo Line 6 6,332 posts since
    Apr 8, 2007
    Currently Being Moderated
    May 15, 2009 8:38 AM (in response to dr3po)
    Re: Transfer license from PodXT to my PodX3 Live

    dr3po,

     

    You have two Riffworks licenses in your Line 6 account: Riffworks 1 and the Riffworks 2 upgrade. These licenses can be viewed at the following link if you are signed into your account:

     

    http://line6.com/account/licenses/

     

    These licenses are currently on your PODxt device. To use them with your POD X3 Live, you must transfer BOTH of these licenses to the POD X3 Live from the POD xt. Just click on the TRANSFER buttons for the licenses on the license page above and connect your PODxt up to the Line 6 Monkey software. There will be a transfer button in the 'Optional Add-Ons' tab of Monkey. Do this twice as there are two licenses on your PODxt.

     

    After the licenses have been pulled off, you can connect your POD X3 Live to Monkey and enter these licenses in the Activate Purchase window.

     

    After these licenses have been installed on your POD X3 Live, there should be a check mark next to Riffworks 1 and 2 in that tab of Monkey. You should then be able to use the software.

     

    Regards,

     

    Line6Hugo

  • line6lm Iknowathingortwo 594 posts since
    Sep 17, 2008
    Currently Being Moderated
    Feb 5, 2010 4:54 PM (in response to dr3po)
    Re: Transfer license from PodXT to my PodX3 Live

    Hello,

    It's been a bit since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to re-open this thread and a rep will respond accordingly. Thanks!

     

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points