Community: USB dropout

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1608 Views 7 Replies Latest reply: Jan 17, 2012 10:54 AM by TheRealZap

georgeseth

15 posts since
Dec 8, 2008

Currently Being Moderated

Sep 27, 2011 6:51 PM

USB dropout

I recently switched computers, and now I'm having the USB dropout issue when using the Pod X3 Live as my playback device; is there a fix available? The audio will play for a few seconds to half a minute before it quits.

Pod X3 Live: v 4.2.4.9

Line 6 Monkey: v 1.42

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Tags: pod, usb, x3, live, drive

TheRealZap
11,829 posts since
Dec 22, 2006

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Sep 27, 2011 7:05 PM (in response to georgeseth)
Re: USB dropout

the fix is a trip to the service center... your hardware needs to be modified.

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- georgeseth
  15 posts since
  Dec 8, 2008
  
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  Sep 29, 2011 1:11 PM (in response to TheRealZap)
  Re: USB dropout
  
  I plugged the Pod X3 Live into a Targus USB hub (model: pauh217U), and this has fixed all the playback issues!
  
  http://www.targus.com/us/productdetail.aspx?sku=pauh217u
  
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  - TheRealZap
    11,829 posts since
    Dec 22, 2006
    
    Currently Being Moderated
    
    Sep 29, 2011 1:24 PM (in response to georgeseth)
    Re: USB dropout
    
    that can cause other issues and its unsupported but awesome that its working anyway,....
    
    by the way... the fix is *FREE* if you call the service center and have them reference tech bulletin #52
    just saying... you might one it fixed proper one day.
    
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    - georgeseth
      15 posts since
      Dec 8, 2008
      
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      Sep 30, 2011 11:07 AM (in response to TheRealZap)
      Re: USB dropout
      
      good point...where can I find a copy of "tech bulletin #52?
      
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      - TheRealZap
        11,829 posts since
        Dec 22, 2006
        
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        Sep 30, 2011 11:27 AM (in response to georgeseth)
        Re: USB dropout
        
        you can't... it's only available to authorized service centers.
        
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        georgeseth
        15 posts since
        Dec 8, 2008
        
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        Jan 17, 2012 10:52 AM (in response to TheRealZap)
        Re: USB dropout
        
        I found a local service provider; he has the part on order, referenced in tech bulletin #52, and asked me to drop off the X3 Live next week for the repair.
        
        Is there a chance this fix is covered under warranty, even though my POD is 2+ years old?
        
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        TheRealZap
        11,829 posts since
        Dec 22, 2006
        
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        Jan 17, 2012 10:54 AM (in response to georgeseth)
        Re: USB dropout
        
        100% covered, line6 picks up the tab on this fix. should not cost you a dime. line6 should pay the service center directly.
        
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Sep 27, 2011 6:51 PM

USB dropout

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