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712 Views 2 Replies Latest reply: Oct 2, 2011 3:32 AM by mcchs81 RSS
mcchs81 Just Startin' 2 posts since
Sep 23, 2011
Currently Being Moderated

Sep 23, 2011 5:59 PM

Problems with JTV-69

I just recently purchased a JTV-69, which I returned to Musician's Friend to exchange for another model.

 

After playing it through an amp, I disconnected it and then went to play it through my POD and listen through a pair of headphones.  Unfortunately, the guitar would not accept the guitar chord again.  You just couldn't plug it in again.  I applied some pressure (just in case the jack was still), but the plug would not go into the plug at all.  Has anyone experienced that?

 

Another thing that I noticed while I was playing through the amp -- anytime I used the 12 sting modeling, the D string would not ring clearly.  The open D note would sound distorted and completely out of tune.  However, if you fretted the D string, it would go back into tune.  Moreover, if you exited from the 12 string mode, the unfretted D string would sound absolutley fine.  Has anyone had the same problem?  Is it a unique intonation issue?

 

Additionally the open D, G and A didn't sound like the respective chords.  Has anyone had that problem as well?

 

I'm looking forward to receiving another JTV-69 model because from all I've read and watched on YouTube, it's a great guitar.  I'm just a bit disappointed with the initial one that received.

  • Kneehow UberGuru 6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Sep 28, 2011 10:29 AM (in response to mcchs81)
    Re: RE: Problems with JTV-69

    The modelling issue with the 12-string could've been due to a bad firmware (system software) glitch that 9 times out of 10 is corrected with a re-installation of the firmware via Line 6 Monkey/USB.

     

    However that 1 out 10 situation could be due to failing hardware in the guitar: be it a bad piezo element(s) or worse-case scenario an issue with the mainboard/DSP component(s) that read and run the system software. There's always the slight chance of this happening with electronics, unfortunately.

     

    Hopefully the one on the way from the dealer will not have any of these issues. I also hope that you let the dealer know that the unit you received initially requires servicing and they don't just turn it around and sell it to another customer without having it sent back to us for servicing first...

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