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1195 Views 6 Replies Latest reply: Nov 11, 2012 8:07 PM by Ldente RSS
mikes1066 Just Startin'
mikes1066
2 posts since
May 21, 2011
Currently Being Moderated

Oct 27, 2011 3:35 AM

pod hd 300 flash update failed

I tried to update my brand new pod hd 300 flash from 1.01 to 1.31 using the line 6 monkey.

 

It failed with the message :

 

Update failed

 

Code 80009000

 

Unknown Midi error

 

I do not have any midi connected.

 

Now my pod starts up as v1.31. But then shows the error DSP boot failure and locks up with a blank screen.

 

I have repeated this 3 times.

 

Factory reset went through the pedal calibration routine, but then came up with the same error.

 

Is there a way to re install the original flash?

 

Or is there some other solution.

 

cheers

 

Mike

 

 

Tags: hd300, flash_update_failed
  • Rowbi Expert Line 6 User
    Rowbi
    7,745 posts since
    Nov 25, 2006
    Currently Being Moderated
    Oct 28, 2011 2:55 AM (in response to mikes1066)
    Re: pod hd 300 flash update failed

    just FYI, Monkey communicates with the POD using MIDI over USB, so in fact you do have midi connected... it's your POD.

     

    in monkey you can select to roll back the firmware to the earlier version, but to me that sounds like it may be a fault with the POD itself, if it's giving you DSP errors when you boot it up.

     

    if you still have issues rolling back to 1.01, then please report back.

     

    Also make sure your version of monkey is up to date.

     

    hope this is helpful.

     

    Rowbi

    • mikes1066 Just Startin'
      mikes1066
      2 posts since
      May 21, 2011
      Currently Being Moderated
      Oct 31, 2011 10:34 AM (in response to Rowbi)
      Re: pod hd 300 flash update failed

      Thanks for the info on the midi link.

       

      I found another topic that covered this problem. Apparently some laptop usb ports do not work well with he pod. I tried my desk top and managed to get it unlocked and updated to 1.31, but took a lot of messing around with factory resets and multiple attempts. I ended up downloading the file first and then doing install from file, rather than install latest. I am sure it sshouldn't make any difference, but it did for me.

       

       

      cheers

       

      Mike

  • Line6Don Line 6 Support
    Line6Don
    5,274 posts since
    Mar 14, 2011
    Currently Being Moderated
    Oct 31, 2011 11:49 AM (in response to mikes1066)
    RE: pod hd 300 flash update failed

    Hey mikes1066,

       

      Glad to see that it looks like you were able to successfully get the flash memory updated in your POD HD300. Thank you for your helpful suggestions Rowbi!

       

      If all of your questions have been answered please be sure to mark as 'Helpful' or 'Correct Answer' to community members who respond with helpful or correct answers, to close out the thread as “answered” if your situation has been resolved.

       

      Thanks!

  • Jan7Geerts Just Startin'
    Jan7Geerts
    12 posts since
    Dec 8, 2011
    Currently Being Moderated
    Jul 22, 2012 1:41 PM (in response to mikes1066)
    Re: pod hd 300 flash update failed

    Ok, what about those of us who only have laptops?  I've tried 10 times, can't even install an older version, my hd300 doesn't boot anymore

  • thewhites Just Startin'
    thewhites
    34 posts since
    May 25, 2007
    Currently Being Moderated
    Jul 24, 2012 5:19 AM (in response to mikes1066)
    Re: pod hd 300 flash update failed

    I had this same problem (error code Code 80009000) and I called Line 6. We troubleshot several things and discovered the problem. I assume your computer is a Windows 7 64 bit. That is a timeout error and it is caused by the power settings in your laptop. Your power settings out of the box are set to limit the amount of info that passes through the USB ports.

     

    This is the fix.

     

    Click start then Control Panel.

    Click on System and Security

    Click Power Options

    Click the radio button Power 4 Gear High Performance

    Click change plan settings

    Click change advanced power settings

    Scroll down and Click USB settings

    Click USB Selective suspend setting

    change plugged in and on battery to disable. Then save changes.

    You should be good to go. That opens the USB ports to unlimited info passing through.

    • Ldente Just Startin'
      Ldente
      6 posts since
      Jun 6, 2008
      Currently Being Moderated
      Nov 11, 2012 8:07 PM (in response to thewhites)
      Re: pod hd 300 flash update failed

      I tried to install this upgrate with three separate computers without success. I tried the download of the file to one of the computers then attempted to install from that, and still no success. I did learn that if you uninstall all of the line 6 stuff, you can at least re-establish the connection between the computer and the POD. I'll see if one of the other computers will work, but even if it does it appears that there must be some problem with the design of the Line 6 software. There's just too many people reporting failures.

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