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1164 Views 12 Replies Latest reply: Jan 13, 2012 5:28 AM by Triryche RSS
TerraExcessum Just Startin'
TerraExcessum
7 posts since
Sep 15, 2010
Currently Being Moderated

Nov 14, 2011 2:37 PM

KB37 MIDI issue

Hi folks. I'm having problems getting my KB37 to work as a MIDI controller. It was fine up until about a week ago and I can't work out what has changed. I usually use it with Zeta+2, but now I load it up, try to play and get nothing. I tried activating it in the MIDI tab but a popup appears saying "Error opening MIDI device, device might be in use".

I'm still learning my way around this new fangled piece of technology they call a computer, so any suggestions as to where to look would be hugely welcomed.

Tags: kb37, midi, problem
  • Triryche Expert Line 6 User
    Triryche
    3,698 posts since
    Feb 20, 2007
    Currently Being Moderated
    Nov 14, 2011 3:02 PM (in response to TerraExcessum)
    Re: KB37 MIDI issue

    Check to make sure your drivers are current.

    Run the newest version of the Line6 Monkey.

    http://line6.com/software/

     

    Does the Monkey see the KB37 and are there green ticks for drivers/firmware?

    • TerraExcessum Just Startin'
      TerraExcessum
      7 posts since
      Sep 15, 2010
      Currently Being Moderated
      Nov 14, 2011 10:34 PM (in response to Triryche)
      Re: KB37 MIDI issue

      Hi Triryche.

       

      Yep. The ever-wise Monkey tells me that the drivers are all up to date and all the appropriate green ticks are there. I treid re-installing the most recent driver but that hasn't helped.

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Nov 15, 2011 2:59 PM (in response to TerraExcessum)
    Re: RE: KB37 MIDI issue

    Hi,

     

      This does sound like a driver related issue. What other devices do you have connected to your computer that use MIDI?

     

      Thanks,

      David

      Line 6 Customer Support

  • Triryche Expert Line 6 User
    Triryche
    3,698 posts since
    Feb 20, 2007
    Currently Being Moderated
    Nov 15, 2011 10:38 PM (in response to TerraExcessum)
    Re: KB37 MIDI issue

    Robb,

     

    I have never used Zeta. Are you running this as a standalone or as a VST in a DAW?

    • TerraExcessum Just Startin'
      TerraExcessum
      7 posts since
      Sep 15, 2010
      Currently Being Moderated
      Nov 15, 2011 10:41 PM (in response to Triryche)
      Re: KB37 MIDI issue

      I usually use it as a vst in Cubase 5 but it can also be used as a stand alone. I've tried a couple of MIDI programs and they all come up with similar reasons for not doing anything so it must be something to do with the KB37. (I assume...)

      • Triryche Expert Line 6 User
        Triryche
        3,698 posts since
        Feb 20, 2007
        Currently Being Moderated
        Nov 16, 2011 6:05 AM (in response to TerraExcessum)
        Re: KB37 MIDI issue

        Havre you tried this in Reaper by any chance?

        If you haven't, (and I know it is a pain) maybe you could run the trial version as I can confirm the settings in Reaper.

        • TerraExcessum Just Startin'
          TerraExcessum
          7 posts since
          Sep 15, 2010
          Currently Being Moderated
          Nov 18, 2011 11:46 AM (in response to Triryche)
          Re: KB37 MIDI issue

          Apologies for the delay. I had a couple of days out of the house for a change!

           

          I've never used Reaper. Once I get a few minutes spar I'll get the trial and have a look.

           

          In the meantime, if anyone else thinks of anything, all suggestions are thoroughly welcomed!

        • TerraExcessum Just Startin'
          TerraExcessum
          7 posts since
          Sep 15, 2010
          Currently Being Moderated
          Nov 20, 2011 2:36 AM (in response to Triryche)
          Re: KB37 MIDI issue

          Hi Tryryche.

           

          I installed the trial version of Reaper and managed to get my KB37 to work in it, so I tried completely uninstalling and reinstalling Zeta which has worked for that as well. It looks like all my MIDI programs just forgot what controller I'm using, so I'm going to do the same thing with those as well and hopefully all will work out fine...hopefully.

           

          If not, I know where to come for more help. Thanks very much

          • Line6Tony Line 6 Support
            Line6Tony
            1,917 posts since
            Jan 16, 2007
            Currently Being Moderated
            Nov 23, 2011 8:59 AM (in response to TerraExcessum)
            Re: KB37 MIDI issue

            With the KB37 working in Reaper, and it looks like Zeta, you may have some configuration issues to work out on your system. With that, we will mark this thread answered.

            • FingerKingJack Just Startin'
              FingerKingJack
              1 posts since
              Dec 29, 2011
              Currently Being Moderated
              Jan 13, 2012 3:05 AM (in response to Line6Tony)
              Re: KB37 MIDI issue

              Hi Tony,
              I got the Line6 KB37 just after christmas, and I've been struggling ALOT with it since plugging it in.
              my biggest issue is that:-
              1. I can't get it to work on Reaper (which is my preffered software).
              I keep just getting a very unhelpful message saying that the MIDI input could not be opened.
              Now and I don't know this is a problem with Reaper or the KB37, but if you could shed some light on it that would be great.

               

              2. I'm getting to grips with the Ableton LiteLive software, but the delay inbetween the time it takes for me to hit my strings and it to register on my PC is incredibly off putting.
              I've turned the MS Latency buffering down as low as it can go without making my guitar sound like a frog vomitting.

              Once again, if you could help me out here at all, that'd be great

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