Currently Being ModeratedDec 15, 2011 3:29 PM (in response to justinpmorales)Re: reinstalled OS - need to re-download plugin and fx bundle
What version of Pod Farm are you running? Did you use the License Manager to authorize your devices/computer to run Pod Farm?
Currently Being ModeratedDec 15, 2011 3:59 PM (in response to justinpmorales)Re: reinstalled OS - need to re-download plugin and fx bundle
are you sure you don't have another line6 account?
you need to log into the license manager with the account that was used to purchase the licenses.
Currently Being ModeratedDec 20, 2011 5:34 PM (in response to justinpmorales)RE: reinstalled OS - need to re-download plugin and fx bundle
It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.
In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!
Q: What is a support ticket?
A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.
Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.