258 Views 3 Replies Latest reply: Jul 21, 2012 4:51 AM by glen_mcenroe
I am trying to register my new Pod HD500 and the registration fails with
ESN could not be verified. Please confirm the supplied USN. ( Error: 523 )
I am entering the serial number (21P5C0Lxxxxxxxxx) in the correct format ((21)XXXNLNNNNNNNNNN, where X stands for number or letter, N stands for NUMBER, and L stands for LETTER) but kep getting the same error. I can't see a way to raise a ticket online.
Looking at previous threads here some helpful line 6 person usually comes along and regosters the unit to resolve this.