I know this doesn't resolve customtone running slowly, but earlier in the year I collected all of the tones to date for the HD500 and put them in to setlists. Have a look at:

http://line6.com/support/thread/63498

At the top of the post is the most recent, about 1/2 way down there are links to the first ones I did.

I haven't kept up to date with it as to be honest I ran out of time!

At least it will give you a few hundred tones to play with until the site is quicker.

Hope it helps

Regards

John

Hi,

Glad to hear that everything is working correctly. I'm going to close this thread.

Thanks,

David

Line 6 Customer Support