Uhhhh bumb

in case Line 6 didnt notice, THATS THE SAME ERROR i have.

Same here too. It's not your computer configuration, that's unacceptable. It's happening to too many people.

If Line6 write off their customer's like this it's going to be a real shame, not to mention a huge knock to their brand value.

So what now???     L6 doesn’t seem to care.  If we get no response I may have to think about other options.  Like maybe selling pod….   Don’t know  what else to do.

I did have problems with the HD Edit when it crippled my HD  into constant reboot screen that was resolved by using the hardware reset trick. I aslo lost sync and hd wierd noises before I had to unplug my POD.   At the time I thought to myself that I will use the HD edit and if the problem continues; I wouldl stop using the HD Edit and use the POD control panel until the problem is resolved by line 6. I realize how annoying it is for most of us who are used to tweeking using computers, but it's not the end of the world if for some reason or another I can't use the Edit. Many users don't even bother with the HD edit. I think filing a complaint is a bit extreme, no Pun intended, BulldogXTRM.  I doubt that line 6 won't do their best to resolve any problem as soon as they can.  You catch more flies with honey.

When you connect any gadget to your computer, pc or mac, you're not assured it will work flawlessly. I've had problems with Roland Synth completly freezing when used with my PC in addition to many gadgets that refuse to work with certain motherboards etc.  If you Like the product sound, I think patience is the way to go. Filing complaints is only aggrevating to yourself as much as it is to Line 6.  Why should I aggrevate these guys and demand that the HD Edit work flawlessly in my system, they're already doing the best they can and when the HD EDit works it is one of the best editors made by any other company in the same field. Try AXE edit or Pro tools..

Don't get me wrong BulldogXTRM, I just learned throughout the years, that the best solution is trying to be pragmatic. It's not about who's right or wrong that will solve the problem. To give you an example of where I'm coming from, my town where I live, recently  didn't send the tax bill out in time so I called after not receving to be told that I will have to pay a late fee of $100. I was furious but quickly realized that "I can't beat city hall" so I saved myself the aggrevation and changed my tone with the person from my town at the other end of the phone line that said it was my responsibilty to find out about my bill and how much taxes I owe even as she  admitted that my bill wasn't sent out.. that ofcourse followed by me going going off  in disbelief at the positionthat she held where she claimed that they had no responsibilty to send out the Bill.  All I'm saying is: no matter who's right or wrong, most organizations never will admit to being wrong and approaches that rely on pointing to who's at fault, sadly and unfortunately are seldom fruitful because both sides will stomp their feet and get defensive...

Getting back to topic: I bet if you read the licence agreement to installing the Line 6 edit, it will probably state clearly that they can't be held liable for damages as a result of using line 6 Edit..these policies are industry wide as I'm sure you aware.  I hope you can see where I'm going with this.  I recommend talking to a live person and see how that goes and best of luck to you. All I'm trying to do is just save you some aggreavation .

Kind Regards,

Dean