Currently Being ModeratedJan 22, 2012 9:58 AM (in response to acockburn)Re: Input gain setting itself low
You said you're with the latest firmware.
Does your problem happens on the previous firmware version? Try rolling it back to the previous version and post the results so you can see if it's a problem on your unit or just a firmware problem.
Currently Being ModeratedJan 22, 2012 2:57 PM (in response to acockburn)Re: Input gain setting itself low
Another used with the HD Pro had a very similar problem and I've suggested rolling back the firmware and the problem's gone.
Take a look: http://line6.com/support/message/349127#349127
Try the 1.3 firmware version and post the results. Test a few days... post the results.
If everything gets back to normal, I'd go further than the user of the post above and I'd update again to the 1.4.
Currently Being ModeratedFeb 7, 2012 4:54 PM (in response to acockburn)Re: Input gain setting itself low
It has been at least 72 hours since we've heard from you. since there was no closure to your issue, we’ll open a ticket for you to post to if you have trouble down the line.
Q: What is a support ticket?
A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.
Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.
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