Currently Being ModeratedJan 21, 2012 6:40 AM (in response to JAY31)Re: pod hd pro version 2.0 or higher?
Which version of POD HD Pro Edit are you using? Version 1.06 should run using the currently available POD HD firmware version which is still at 1.40. Version 2.00 firmware has been announced for release soon, but not actual date has been given.
Currently Being ModeratedFeb 23, 2012 4:06 AM (in response to Line6david)Re: pod hd pro version 2.0 or higher?
No dave , it was a one off thing never happened again sorry for taking so long to get back here Thanks for assisting me I do have an issue I really do need help and advice with but, when I first got the unit I made the mistake of plugging in an old headphone adapter into the headphone socket and when I retreived it the tip separated from the adapter and got stuck in the headphone socket, Just my luck to do this to my most prized possesion ive noticed the socket has a hexagon shape like it can be screwed out but Im not game enough to try, is it safe to attempt to screw out this ? if your not sure can I use the support ticket you gave me down below for that .
Thankyou again for your help ,
Currently Being ModeratedJan 30, 2012 4:52 PM (in response to JAY31)Re: pod hd pro version 2.0 or higher?
Hello. It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.
In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!
Q: What is a support ticket?
A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.
Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.
Currently Being ModeratedFeb 23, 2012 3:46 AM (in response to JAY31)Re: pod hd pro version 2.0 or higher?
hey guys I couldnt find a way to get back to this post that easy but I did solve the problem after i posted that message, im not sure what caused it , I think a driver or something didnt load properly when I connected the unit to my pc but its never happened since I just turned the unit off switched my laptop off started it up again and it was fine only happened once never happened again thankyou for assisting me and sorry for taking so long to get back here