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28 Views 1 Reply Latest reply: May 23, 2012 10:54 AM by Line6Hugo RSS
karl_mueller Just Startin'
karl_mueller
1 posts since
Jun 8, 2007
Currently Being Moderated

Feb 7, 2012 6:12 AM

Pod XT - L6 Monkey Error

There was an error determining which Add-Ons you have installed.  ((Code 80007506) The asset table in the hardware is corrupt.)

 

Click the 'Reinstall' button to fix this problem (you must be connected to the Internet)

 

Call Customer Service if you click 'Reinstall' and still see this error.

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I Reinstalled all the hardware bits (USB Firmware, Flash Mem) successfully.  I still get this error.

 

License Manager has two 'greyed out' italicized items (Power Pack, Propeller Head Record) and a alert saying I need to click the install button to install these add-ons.  When I do that (click the install button), I get a progress bar that says "programming hardware...(this may take a few minutes)".  This eventually times out with a pop up message saying 'unable to write to device'

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Other than that, all my software is current, and all the drivers/firmware/flash mem etc. is current as of today.  Any thoughts?

  • Line6Hugo Line 6
    Line6Hugo
    6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    May 23, 2012 10:54 AM (in response to karl_mueller)
    Re: Pod XT - L6 Monkey Error

    Hello,

     

    This sounds like a hardware problem with the PODxt device.  I would suggest testing the PODxt by connecting to all of the computer's USB ports to verify if it is just a connection issue.  Completely remove ANY USB hubs, even if not in use, and test the POD on all the ports.

     

    You should also try on a different computer to verify if this is a hardware problem with the POD.  If nothing helps, it would need to be serviced at an authorized service center:

     

    http://line6.com/service_centers/

     

    For future technical support requests, please use the contact technical support link within the Support link at the top of the page:

     

    http://line6.com/support/tickets/

     

    Regards,

     

    Line6Hugo

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