turn the pod on while holding down the first soft ket under the lcd screen. this is safe mode, and it should appear on the screen. if it appears, re-flash the memory. if not then there may be a hardware problem.

My POD xt have the same problem ...i can't star the SAFE MODE like you .

to  wolverine1988vn 告诉我你联系方式，想问下你修好没？我邮件：jamesedison2004@yahoo.com.cn

this is total forgery from line6.. seriously guys i thought it happened with mine so my bad luck.. seems like there are so many victims who PAID for the item and got phucked by the oh so great line 6 company.. i am from Bangladesh and there aint no line6 centre or any **** and to ship it back to US(from where i got it) would cost me a huge *** lot.. lol.. Line6 people.. just say sorry once.. that will do.. i wont complain with the processor which' i needed right now..

Same problem overhere in Holland.And i aint gonna pay €200 to fix this problem cause i already payed €400 to buy it.I am a SAE audio engineer student and need this pod for my recordings...otherwise no more line6 for me.

hey i found a solution if your sram isnt done for  or if it is. anyways go to the change device button and hit i still cant see my device button. manually click  pod xt live on bottom. oh yea and you have to have it connected to the computer by usb to do this even tho it says you connect by midi.ok you will see midi out drop down a list go to the bottom(i cant remember the name) and click the 3 something something and now go to the midi in drop down a list the same one that you clicked before on the bottom it starts with a 3 then click ok and then you will see the yellow icon ONLYON THE FLASH MENMORY then hit update selection the firmware thing on the bottom let it load then when it says turn off pod xt live and turn it back on and if you still dont see the program wait afew  seconds and  turn it off and on again and keep on doing it until  you see the program come up as soon as it comes up disconect the usb cable and if you see the screen half and half of something else or see black rectangle turn it off and on again and until u can see what you are doing on the other half of the screen. this is a simple step without having to send youre unit in to get repaird all tho it does get kind anoying to keep on having to do that hope this helps like i said it dosent work for good im going to try midi cables and do it and will let everyone know on line 6 again how it goes or if it helps my case any this may or may not work for you i have no clue. hope this helps everyone.