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144 Views 8 Replies Latest reply: Mar 6, 2012 8:41 PM by nathankarlen RSS
nathankarlen Just Startin'
nathankarlen
7 posts since
Dec 7, 2011
Currently Being Moderated

Jan 20, 2012 5:47 PM

compatability JTV059 and vetta II combo

The JTV059 is brand new, the vetta II is used.  When connected with the RS45 variax cable, the amp cuts out pretty often, with a pop and slight hiss, then comes back after say 3 seconds.  I took amp to LS Electronics in St Louis, MO.  They repaired a cold solder joint.  Amp works fine when connecting guitar with standard 1/4" guitar cable, but still has cutout when using variax cable.  Tech said there may be a compatability issue.  Is there an update for the vetta?  Has anyone else had the same problem?

 

My description above is not real precise...when I play the JTV59 thru the amp with the RS45 cable, the amp cuts out repeatedly.  If I play thru the amp while connected with a standard guitar cable, there is no cutting out.  I always power the amp down before connecting or disconnecting the guitar with either cable.  Tom the tech from LS Electronics is trying to determine if the problem is in the guitar or in the amp.

  • Iknowathingortwo
    MerlinFL
    1,667 posts since
    Jul 17, 2007
    Currently Being Moderated
    Jan 19, 2012 11:18 PM (in response to nathankarlen)
    Re: compatability JTV059 and vetta II combo

    The hiss like air being let out of a tire and the small delay in functionality is NOT with the JTV, it's ALWYS been with the Vetta.  Everything you've mentioned from the thump when powered off (most all Line 6 amps do this to some degree) and the hiss when disconnecting the VDI cable is perfectly "normal" for this gear. nothing wrong, just how it works and nothing you can do about it except to make sure you turn off the amp, turn "off" the speakers on the output page.  Turning the amp off is the smiplest way to work this, or you can also put the amp into tuner mode which also prevents that hissing from happening.

     

    These are 100% correct answers and after using a Vetta combo since 2003, and with a Variax since 2006, I know there are no other options other than what Ive listed.  I'm not a wise-guy or a smart-a$$, but in this case I DO know exactly what I'm typing about.

     

    Take care,

    Neal

  • brushfo149 Just Startin'
    brushfo149
    8 posts since
    Jan 15, 2008
    Currently Being Moderated
    Jan 22, 2012 12:40 PM (in response to nathankarlen)
    Re: compatability JTV059 and vetta II combo

    I was having the same issue with my Vetta and a JTV69, the guitar was exchanged for a new one and everything now works fine.

    I tried new cables, reloading the amps firmware and nothing would stop the amp cutting out every 3 seconds. The guitar also worked fine with a pod HD500 sio I did not think it was a guitar issue.

     

    I would try a different JTV.

     

    Im sure the guitar is faulty.

     

    Thanks

  • Iknowathingortwo
    MerlinFL
    1,667 posts since
    Jul 17, 2007
    Currently Being Moderated
    Jan 22, 2012 9:07 PM (in response to nathankarlen)
    Re: compatability JTV059 and vetta II combo

    Well - now you have two differeing situations that have given very different results.  I can only guess for you now is to try either my suggestion or brushfo149's suggestion.  Which ever suggestion is eaiset for you to try, then you'll have your specific solution to your situation.

     

    I still think you should try using the 1/4" cable from the guitar into the amp and see if the guitar or the amp does anything faulty.  That would certainly give you the answer to if it's just the VDI connection or not.

     

    Best of luck and take care,

    Neal

    • Line6Don Line 6 Support
      Line6Don
      5,275 posts since
      Mar 14, 2011
      Currently Being Moderated
      Feb 3, 2012 10:45 AM (in response to MerlinFL)
      Re: compatability JTV059 and vetta II combo

      +1 to MerlinFL.

       

      To verify how the JTV VDI jack is functioning, I would suggest trying it with a POD that supports a variax connection: POD XT Live, POD X3 Live, or POD HD500. From here you can see how the VDI works, see if it cuts out consistently as is does with the Vetta. If it does then the problem could be with the guitar not the amp.

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Feb 7, 2012 4:39 PM (in response to nathankarlen)
    Re: compatability JTV059 and vetta II combo

    Hi,

     

    Were you able to determine if the JTV or Vetta II is causing the issue?

     

    Thanks,

    David

    Line 6 Customer Support

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Feb 9, 2012 5:21 PM (in response to nathankarlen)
    Re: compatability JTV059 and vetta II combo

    Hello,

     

    It has been at least 72 hours since we've heard from you. since there was no closure to your issue, we’ll open a ticket for you to post to if you have trouble down the line.

     

    Q: What is a support ticket?

    A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

     

    Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

     

     

    http://line6.com/account/tickets/view/

  • seddo1966 Just Startin'
    seddo1966
    26 posts since
    Nov 2, 2008
    Currently Being Moderated
    Feb 19, 2012 1:13 PM (in response to nathankarlen)
    Re: compatability JTV059 and vetta II combo

    Hello Nathan,

     

    I have just read your link about the Vetta 2 and the JTV59 variax.

    I had lots of problems getting my JTV59 and my vetta to work together, tried everything, took me weeks.

     

    Got a brand new VDI lead, even though the VDI lead i had was brand new and guess what, everything worked 100%

     

    So mate if your still having problems, just try buying a new VDI lead ( i know there £25, but it might work)

     

    Good Luck

    Gary

  • nathankarlen Just Startin'
    nathankarlen
    7 posts since
    Dec 7, 2011
    Currently Being Moderated
    Mar 6, 2012 8:41 PM (in response to nathankarlen)
    Re: compatability JTV059 and vetta II combo

    LS Electronics replaced the main board on the amp, and the problem has been resolved.

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