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142 Views 3 Replies Latest reply: Feb 24, 2012 6:08 AM by Rowbi RSS
Trailerdog Just Startin' 2 posts since
Feb 22, 2012
Currently Being Moderated

Feb 22, 2012 4:57 PM

DT50...No Sound

I just got a brand new DT50 212 Combo today and I can't get any sound out of it at all. Power's on and everything lights up. Tried 2 different guitars and cables, but still nothing. Plugged same 2 guitars and assorted cables into another amp and both work fine. Speakers appear to be connected and there's a cable coming out of the 16 ohm out speaker output. Amp is not in standby mode. I tried both A & B channels and all 4 amp model sections. Any suggestions? Dave

  • Rowbi Expert Line 6 User 7,745 posts since
    Nov 25, 2006
    Currently Being Moderated
    Feb 23, 2012 5:41 AM (in response to Trailerdog)
    Re: DT50...No Sound

    Hi Dave,

     

    Welcome to the forum.

     

    That's an annoying situation, but let's try to get it working again.

     

    first, I'd check the HT fuse.  the mains fuse will be fine as otherwise the amp wouldn't power up.  the HT fuse is the small round fuse holder on the back panel near the power socket.  if you suspect it's blown, get another fuse that's identical and try that (it's very important you get the same rating, which is printed on the amps back panel.  it's something like T500mAL250V, but please check it).  if it was blown and you replaced it but it blows again then get it serviced (see below).

     

    if the fuse is fine, try reseating all the tubes.  first you need to make sure your amp's safe to work on.  you should check for yourself the safety procedures for working on tube amps, but at least you should have the amp off, unplugged from the mains, and then turn the standby switch to on (leave teh main on/off switch to off).  this should discharge the caps.  do that for 10 mins and turn it off.  now reseat the tubes (pull one out at a time and put it back in).  be careful when doing this and even though you discharged the caps, as a further precaution DO NOT touch the tube pins as you're pulling them out or inserting them.  and DO NOT touch the tube sockets with no tubes in.  If you're concerned about your safety, due to the high voltages in tube amps even when they are turned off, then have Line 6 service the amp.

    So, after reseating the caps... does it work?  if not set it serviced.

     

    how to get your amp serviced.  Well the store you just bought it from may be able to help, so perhaps call them and tell them it's DOA.  if they suggest a service too, and they aren't a Line 6 service center, then you'll need this link: http://line6.com/service_centers/

     

    Please come back and let us know how you got on with checking the fuse and reseating the tubes.  and whether you needed to get it serviced.

     

    Cheers

     

    Rowbi

      • Rowbi Expert Line 6 User 7,745 posts since
        Nov 25, 2006
        Currently Being Moderated
        Feb 24, 2012 6:08 AM (in response to Trailerdog)
        Re: DT50...No Sound

        that's great, and glad it's all sorted.

         

        just remember this is a support forum though, so there will always be a certain number of issue threads with any product (just like there is on the marshall forum).

         

        Fro what I see the DT series amps are very reliable based on how many Line 6 has likely sold.  I certainly love the tones they give me when I play live.

         

        Cheers

         

        Rowbi

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