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58 Views 2 Replies Latest reply: Mar 23, 2012 5:44 AM by laplayantonio RSS
Chrisys Just Startin'
Chrisys
1 posts since
Feb 18, 2011
Currently Being Moderated

Feb 24, 2012 12:57 PM

I have changed my computor, how do I register the new one?

I have changed my computor, how do I register to my new one? When I opne the pod farm 2 it tells me to go into the monkey but I cannot see what to do next?

  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Mar 8, 2012 4:07 PM (in response to Chrisys)
    Re: I have changed my computor, how do I register the new one?

    There is no way to register a computer with our website.

     

    If you are trying to use POD Farm 2, it sounds like you are referring to 'authorizing' your computer. To authorize your computer you will need to use the License Manager application which you can download from the link I provided below:

     

    License Manager v1.02:

    http://line6.com/software/readeula.html?rid=4672

     

    After downloading and install License Manager, close all open applications and use the License Manager software to de-authorize and re-authorize your computer and Line 6 hardware. For your Line 6 hardware, make sure to remove the information when prompted to, and then install again when prompted to, this will ensure that you reinstall all of your available Line 6 assets from your account into your device.

     

    If you are still having trouble, review the information on our License Manager FAQ at the link below:

     

    http://line6.com/support/docs/DOC-2277

  • laplayantonio Guru
    laplayantonio
    2,435 posts since
    Sep 26, 2006
    Currently Being Moderated
    Mar 23, 2012 5:44 AM (in response to Chrisys)
    RE: I have changed my computor, how do I register the new one?

    Hello. We haven’t heard back from you, so we're going to assume your question has been answered. If it has been answered, please consider awarding points to whoever was helpful and/or answered the question so they get the formal recognition.

       

      In the event your issue has not been resolved, we have generated a support ticket for you so we can continue to communicate. Should you need further assistance, please respond to the ticket. With us talking via the ticket, I will mark this thread answered.

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.

       

      Please note: Sometimes support ticket notifications will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all. You may also consider adding Line 6 to your safe senders list.

       

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