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141 Views 4 Replies Latest reply: Mar 6, 2012 11:12 AM by BrianRowland RSS
BrianRowland Just Startin' 4 posts since
Apr 12, 2007
Currently Being Moderated

Feb 29, 2012 3:03 PM

Concern re low wattage/high wattage issue

Just opened the box on a new DT25 and the low volume setting is louder than "normal" wattage setting. Also it seemed at first like only amp models II and IV were working ... Seemed to take over a minute to warm up and have models I and III work.  Ultimately I thought the amp just did not seem loud and wheni switched it to low wattage practice level it was louder! 

 

Any thoughts before I send it back to Musiciansfriend?

 

Thanks,

 

 

Brian

 

Bmrowland@yahoo.com

  • sopachrga Just Startin' 80 posts since
    Apr 21, 2006
    Currently Being Moderated
    Feb 29, 2012 9:30 PM (in response to BrianRowland)
    Re: Concern re low wattage/high wattage issue

    I'd suggest you remove the back grill panel and check that all the valves are securely seated.

    Do this with the amp switched off and unplugged. Also make sure the valves have cooled down as they will get hot when running.

     

    Also check to see that they all glow when the amp is switched on.

  • Line6david Line 6 Support 5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Mar 1, 2012 11:47 AM (in response to BrianRowland)
    Re: Concern re low wattage/high wattage issue

    +1 to sopachrga,

     

    Sound like a tube isssue. Make sure the tubes are seated properly and are all lighting up. if the amp still has issues, you need to take it to an authorized service center:

     

    http://line6.com/service_centers/

     

    Thanks,

    David

    Line 6 Customer Support

  • Line6david Line 6 Support 5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Mar 6, 2012 10:57 AM (in response to BrianRowland)
    Re: Concern re low wattage/high wattage issue

    Hello. It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.

     

    In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!

     

    Q: What is a support ticket?

    A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.

     

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