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259 Views 11 Replies Latest reply: Mar 19, 2012 4:58 PM by Line6david RSS
Ernieball65 Just Startin' 6 posts since
Feb 2, 2012
Currently Being Moderated

Feb 27, 2012 12:17 PM

POD HD Pro humming?

I tried to play the POD HD Pro in front of a Engl Savage.

Guitar - POD HD in - Line out - into Engl in

Without even turning the POD HD on I have a terrible humming, if I unplug the power from the HD Pro, the humming stops. There is no difference, if I turn the HD Pro on or off.

 

What do I need to do?

  • meambobbo Iknowathingortwo 1,702 posts since
    Dec 13, 2007
    Currently Being Moderated
    Feb 27, 2012 1:03 PM (in response to Ernieball65)
    Re: POD HD Pro humming?

    Have you tried it on a different set of outlets - both the ENGL and Pod?

      • meambobbo Iknowathingortwo 1,702 posts since
        Dec 13, 2007
        Currently Being Moderated
        Feb 27, 2012 5:49 PM (in response to Ernieball65)
        Re: POD HD Pro humming?

        you said that even with the pod pro turned off you get lots of humming.  it seems like the problem isn't any setup or anything like that with the pod; it must be a ground loop between the ENGL and Pod, or a bad cable.  So I think you should see if you can replicate the problem without the pod in the chain, trying all your cables from guitar straight to ENGL.  also try both the pod and ENGL plugged into different power outlets in your home or wherever.

          • jimsreynolds Power User 2,227 posts since
            Jun 27, 43450
            Currently Being Moderated
            Feb 28, 2012 12:46 AM (in response to Ernieball65)
            Re: POD HD Pro humming?

            I think Meam is referring to a ground loop.  He is not suggesting that there is a bad earth with your power.  Your Engl alone may not hum but, combine it with another device plugged in, and it may.  This is quite a common issue.

             

            As Meambobbo says, try another outlet in your home.  There are other fixes you could try too such as:

             

            -  Hum isolating transformers such as the Behringer HD400 or the Ebtech Hum-X.

            -  Break the ground wire on one side of one of your cables (*try it with an old cable).

          • meambobbo Iknowathingortwo 1,702 posts since
            Dec 13, 2007
            Currently Being Moderated
            Feb 28, 2012 8:25 AM (in response to Ernieball65)
            Re: POD HD Pro humming?

            It looks like the Pod Pro does have a grounding pin.  So it's gotta be some kind of ground loop between the two.  Try this - rather than plug them both into different outlets, plug them both into a power strip that's only plugged into one wall outlet.  That should guarantee you've got a common ground voltage for both pieces of equipment.  This doesn't necessarily guarantee that the ground in your outlet is correct.  If you still get hum beyond that, try it at someone else's house.  If you still get hum beyond that, it's possible that the ground is shorting with one of the signal leads in the Pod.  I'm not sure if a hum eliminator will fix that.

  • Line6david Line 6 Support 5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Mar 9, 2012 11:29 AM (in response to Ernieball65)
    Re: POD HD Pro humming?

    Hi,

     

    Were you able to eliminate the hum with Meambobbo's advice?

     

    Thanks,

    David

  • czarivan Just Startin' 1 posts since
    Apr 10, 2008
    Currently Being Moderated
    Mar 9, 2012 3:46 PM (in response to Ernieball65)
    Re: POD HD Pro humming?

    I'm having the exact same issue with my Mesa Boogie Roadster head.  I'm plugging both the head and the Pod HD Pro into a rack mounted power conditioner... still get the hum, whether the pod is on or off.

     

    I get the same hum too if i configure the pod to go through the effects loop return of my roadster.

  • Line6david Line 6 Support 5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Mar 13, 2012 4:08 PM (in response to Ernieball65)
    Re: POD HD Pro humming?

    +1,

     

    From meambobbo:

     

    "rather than plug them both into different outlets, plug them both into a power strip that's only plugged into one wall outlet.  That should guarantee you've got a common ground voltage for both pieces of equipment."

     

    Also, try different AC Outlets, Power strips, Guitar Cables and if possible try the setup in a different location.

     

    Thanks,

    David

  • Line6david Line 6 Support 5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Mar 19, 2012 4:58 PM (in response to Ernieball65)
    Re: POD HD Pro humming?

    Hello. It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.

     

    In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!

     

    Q: What is a support ticket?

    A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.

     

    Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.

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