Skip navigation
Up to Discussions in POD Farm / POD Studio / TonePort
38 Views 2 Replies Latest reply: Mar 21, 2012 11:45 AM by Line6Don RSS
jwsheets Just Startin'
jwsheets
7 posts since
Jan 15, 2007
Currently Being Moderated

Mar 14, 2012 11:34 AM

Sound Problem with UX2

I am using mu UX2 as my computer soundcard as well as my recording audio device. I have two studio speakers attached to my UX2. I have the latest drivers installed. Everything was working yesterday, This morning, I saw that my Windows PC had updated during the night - and had rebooted. I was online and tried to play a video and the sound from the UX2 was only coming out of the right speaker and sounded like it was in a can or like an old radio microphone. Of course, I immediately blamed Microsoft :-)

 

But when I switched over to the internal sound card, a RealTeck AC97 - 97 the sound played fine. So... I moved the UX2 to my laptop with the same results. Both meters show sound, but nothing comes out of the left speaker, and what comes out of the rigt speaker sounds like a 40's radio Mic. However, the sound coming from the headphones plays fine. In other words, H-E-L-P! :-)

Tags: technical_question
  • Triryche Expert Line 6 User
    Triryche
    3,698 posts since
    Feb 20, 2007
    Currently Being Moderated
    Mar 15, 2012 7:08 AM (in response to jwsheets)
    Re: Sound Problem with UX2

    I would reflash the firmware and see if that helps.

    Also run the Monkey to confirm everything is current.

     

    I know you said it sounds fine with your internal soundcard, but just for kick, swap your studio monitors and see if it is still the right side causing problems.

  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Mar 21, 2012 11:45 AM (in response to jwsheets)
    RE: Sound Problem with UX2

    +1 to Triryche.

       

      We haven’t heard back from you, so we're going to assume your question has been answered. If it has been answered, please consider awarding points to whoever was helpful and/or answered the question so they get the formal recognition.

       

      In the event your issue has not been resolved, we have generated a support ticket for you so we can continue to communicate. Should you need further assistance, please respond to the ticket. With us talking via the ticket, I will mark this thread answered.

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut:

       

       http://line6.com/account/tickets/view/

       

      Please note: Sometimes support ticket notifications will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all. You may also consider adding Line 6 to your safe senders list.

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points