Currently Being ModeratedMar 23, 2012 10:59 AM (in response to oneeyedjack)Re: Line 6 Monkey does not find internet connection or see new UX2
The UX2 will not be detected by the computer until you install the current Line 6 drivers for it:
MAC Drivers : 7.1.3
As for Monkey not being able to connect to our servers, that is a indication that you might have installed a outdated version of the application from a disc.Download and install the latest version from the link below:
MAC Line 6 Monkey 1.51:
Once Line 6 Monkey is installed, remove any additional unnecessary USB and firmware devices from your computer when troubleshooting this issue. Make sure to connect it directly to a USB port and not a USB hub, extension, or keyboard of any kind, preferably connect it to a USB port on the rear of computer. Try using additional USB cables and every USB port available until you are able to launch Line 6 Monkey and detect the device.
After Launching Line 6 Monkey apply any updates that are available until you have a green check next to each component.
Next close all open applications and use the License Manager software to de-authorize and re-authorize your device. Make sure to remove the information when prompted to, and then install again when prompted to, this will ensure that you reinstall all of your available Line 6 assets from your account into your device.
Currently Being ModeratedNov 8, 2012 6:42 PM (in response to Line6Don)Re: Line 6 Monkey does not find internet connection or see new UX2
I have the same problem and BOTH LINKS 404'd on this post and on the website....i'm debating returning this and getting a different brand if I have a piece of equipment I can't even use