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396 Views 6 Replies Latest reply: Mar 25, 2013 3:45 AM by jakkiesdraad RSS
JonnyExplosion Just Startin'
JonnyExplosion
6 posts since
Sep 5, 2011
Currently Being Moderated

May 18, 2012 2:36 PM

Toneport Ux1 (Pod Farm 2), sound dropping out frequently

Problem experienced

Major issues:

- Sound cuts out/drops out/fizzles out of existence frequently when playing through UX1 and Pod Farm

- When switching pickups, the sounds will completely drop out. Issue is more noticeable when using my guitars that have 2 humbuckers. Pickup switch at bridge position will work fine, but when I switch to the neck pickup the sounds, effects, and output is diminished or removed completely. Sometimes switching back to bridge pickup resumes the original sounds, but not always.

- Many of my custom signal chains are starting to not function properly anymore. Output from the dysfunctional signal chains is very fizzy and does not resemble a guitar tone at all.

- If the sound does not completely drop off, I'll notice a thinning of the sounds/tone coming out

 

Minor issue:

- I get a lot of clicking/popping feedback when using signal chains that feature clean amps with delays and reverbs.

 

Product history

- Owned Ux1 and Pod Farm 2 for approximately 6 months

- Update Line 6 Monkey, Drivers, Pod Farm, etc. when needed

- Have tried using different sample rates as recommended on other threads

- I plug my speakers (Hercules XPS 2.0) directly into the headphone jack on the front of the device through a 1/8" to 1/4" adapter.

 

 

I understand that other users have experienced similar problems with the Ux1. I wasn't able to find anyone else who had the same issue that I have involving the pickup switch. I know the popping sound is an issue that won't be resolved, and for know I can live with it, but all the others problems are interfering with my playing. I depend on the Ux1 and Pod Farm to practice guitar, and these issues are getting progressively worse each time I try to play.

I don't expect a perfectly functioning product considering the lower cost, but I still need a consistent sound if I'm going to be able to practice at all, not just fuzzy muck.

 

 

TL;DR: Sound drops out a lot. Software components are updated. Help is appreciated.

  • hulbert Iknowathingortwo
    hulbert
    375 posts since
    May 12, 2011
    Currently Being Moderated
    May 19, 2012 3:20 AM (in response to JonnyExplosion)
    Re: Toneport Ux1 (Pod Farm 2), sound dropping out frequently

    Hi,

     

       Not sure about that. Strange about the switch position. All I can think of there is that the neck p/up is often lower than the bridge p/up and so there could be less signal going through, but this still shouldn't affect things.

    Interesting also that you say its with humbuckers. Does this mean you've tried single coils and the output seems more?

    My guess is that it is linked to the things like usb problems, driver problems etc.

    So, you've noticed a change in the tone over time? Was this a sudden change one day or a kind of slow change?

    I have another idea but I only mention it just in case. I know its not likely because you've tried different guitars, so its a long shot, but could there be some dirt in the guitar switch that is letting only a thin sound get through?

    I have this on one of my guitars. It has got dirt in the switch and I often have to flick it back and forth a lot of times to clear it. A switch cleaning fluid can fix this (if the right one).

     

    Concerning trying different rates etc., did you also try different buffer amounts? Also, have you tried it in a different usb slot on the computer or with other usb devices pulled out?

     

    Maybe someone else can help too,

     

     

    Also, if you can't maybe try contacting line 6 at http://Line6.com/support  and technical support.

    I hope you get it working,

     

    God Bless,

    David

  • jakkiesdraad Just Startin'
    jakkiesdraad
    1 posts since
    May 29, 2012
    Currently Being Moderated
    Mar 25, 2013 3:45 AM (in response to JonnyExplosion)
    Re: Toneport Ux1 (Pod Farm 2), sound dropping out frequently

    Hi there,

     

    I also had the clipping sound problem when using reverb with clean tones. I fixed the problem by increasing the audio buffer size. At first I maxed the buffer size out and then I brought it back down little by little listening to when the clipping noise came back and then I reverted to the last size where I had no clipping. I'm using quite a powerful laptop so even with the increased buffer size I have no hearable latency. I don't know if my laptop is the reason for that though.

     

    You can access the buffer settings by going to:

    File>Preferences>Hardware>ToneDirect Settings

    You will see a slider that changes the buffer size. Play around with it until you're satisfied.

     

    Hope this helps

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