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1486 Views 6 Replies Latest reply: Jul 29, 2012 8:52 AM by DavidH123 RSS
roaster Just Startin'
roaster
24 posts since
Aug 6, 2007
Currently Being Moderated

Apr 13, 2011 7:34 AM

DT50 failed 1st time out

All, for info, posted this in the support forum but no responses, just wondering if anyone has experienced the same? Think I am going to wait until this has been on the market a while before I plunge again

 

Thanks

 

Keith

 

Got the HD500 and DT50 2x12 rig last week and was really looking forward to the pairing. Had first rehearsal with it last night and suffered a failure 3 times in as many hours.

When switching patches volume cut to a almost inaudible "fizz" like a model of a rockman but at half power, hardly any volume at all and no amount of switching patches back an forth would alter the sound. Neither any controls on the HD500 OR the DT50 would affect anything, tried all the topology swiches, channel switches, even master volume didnt work. Stuck / Sticking relays or something?

 

Resorted to turning the amp to standby - didnt fix it but turning the amp off and then on again did fix it, sound back to normal. did this another 2 times throughout the night, observed tube protocol by allowing to go to standby for a while, then fully off, then back on in stanby for a while etc etc -  not a recipe for a good gig!. Obviously cant rely on it for this weekends triple header, very disappointed. Bandmates just staring saying "whats up with it" not what I had in mind, calling the dealer today, its going back, I need reliabilty

Tags: hd500, dt50
  • TheRealZap Expert Line 6 User
    TheRealZap
    11,829 posts since
    Dec 22, 2006
    Currently Being Moderated
    Apr 13, 2011 7:39 AM (in response to roaster)
    Re: DT50 failed 1st time out

    perhaps you got a bad one? hopefully they can get you a replacement. i don't hear about these kinds of issues frequently.

    • roaster Just Startin'
      roaster
      24 posts since
      Aug 6, 2007
      Currently Being Moderated
      Apr 13, 2011 7:49 AM (in response to TheRealZap)
      Re: DT50 failed 1st time out

      Hi Zap

       

      Thanks for responding again, I think I'll wait until the product is a bit older and some of these bugs are ironed out. I did notice theres another user on the support forum with a similar issue.

       

      Pity, it was sounding pretty good!

       

      Some points I have noticed for what its worth.

       

      The amp is ridiculously and dangerously heavy (2x12) to omit two side handles is unforgiveable what is it? 88lbs? one one top handle? Crazy! Only took it out of the house once and already one arm is longer than the other -Come on Line 6 shelve the fancy software upgrades and get down to basics with some proper recessed carry handles, this is a two man amp.

       

      Think the Tolex issue has been discussed to death on here but it doesnt look very durable and poorly finished at the corners and not even cap protected. £1350 amp with no basic protection - I dont think so.

      • TheRealZap Expert Line 6 User
        TheRealZap
        11,829 posts since
        Dec 22, 2006
        Currently Being Moderated
        Apr 13, 2011 7:57 AM (in response to roaster)
        Re: DT50 failed 1st time out

        yeah... even the 112 i have is insanely heavy... i mean... i'm considering casters for a 112!!! hahah

        perhaps that's part of the non-monetary cost of a quality build... mine does sound great and has no issues...

        the tolex does seem a little on the light side... i know it's not popular with the vintage look...

        but i prefer the carpet style coverings like on the lowdowns.... just more rugged/durable.

        of course the LD400, did come with the side handles and casters its a 210, and probably around the same weight as the 212-DT50

         

        it really is amazing technology... hopefully you'll get around to trying it again when you are more comfortable doing so.

        • BobbyDeVitoM9 Just Startin'
          BobbyDeVitoM9
          43 posts since
          Nov 6, 2009
          Currently Being Moderated
          Apr 23, 2011 12:09 PM (in response to TheRealZap)
          Re: DT50 failed 1st time out

          sorry to hear you had issues with yours. i have the DT-50 1x12 combo, and have been gigging it HARD for months, riding it hard and put away wet, with no issues so far. it rides in the band trailer, endures heat and vibration on the road, many many setups and tear downs, and still not one issue yet.

           

          but it's HEAVY. i think the only amp i have had that was as heavy as this one was a Mesa Trremoverb 2x12!

           

          paired with the HD500, it's a really great gigging rig. even my drummer loves the sound of the DT-50 over any other amp i use. and that's saying something -- drummers usually don't notice!

          • JB1973 Just Startin'
            JB1973
            604 posts since
            Apr 19, 2008
            Currently Being Moderated
            Apr 23, 2011 6:53 PM (in response to BobbyDeVitoM9)
            Re: DT50 failed 1st time out

            I had a few issues or quirks out of the gate with mine. However with installing the updates (hope you did this) as well as edit updates I have had no (thankfully) issues since. It is extremely heavy I agree with handles and corner protection. The very first time I took my precious new amp to a practice I had ripped the tolex in 2 places and I swear I bearly bumped the thing. Sound wise I don't want to go back to anything else and it has been reliable machine since updates.

  • DavidH123 Just Startin'
    DavidH123
    1 posts since
    Sep 25, 2011
    Currently Being Moderated
    Jul 29, 2012 8:52 AM (in response to roaster)
    Re: DT50 failed 1st time out

    I basically have this same problem.  Shortly after getting it, the volume started acting squirelly at a gig.  I switched out guitars, patch cords, the XLR connection.  Ended up running it almost at full just to get enough sound on stage (I am not a loud player) .  Took it home and tried to get the problem to occure again and it was fine.  Several months gigging, same problem.  I bought an AES EBU cable, thinking that was the problem.  Worked for several months, same thing.  Last week, failed on stage completely. Had to run the HD 500 directly to FOH.  I had gotten in the habit of carrying a back up amp to every gig! and I spent $2000 bucks on this rig and it dies at sound check for a gig with 2,000 people. Take it home = WORKS FINE!  I am frustrated, ****** off. I have know idea if it is still under warrenty. The thought of dealing with all of that repair hassell, and it'l probably work just fine on the bench.  Off to a gig today, will have to carry 2 amps again.  Not sure what to do at this point.

    David

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