My Spider Jam stops recording at 2:01 minutes and starts to play the recording with a lot of hiss and crackle. Stop. Play. It plays back the 2:01 minutes perfectly. no hissing or crackles.

I had updated to the 2.09? a few years ago.

I did a Factory Reset = I still have the internal saved recordings. Did not resolve the recording time.

I tried to re-update the software. Jam recognizes the SD Card when inserted but does not find the update file in the root directory.

I reformatted the SD Card. re-downloaded the update. Still does not find the update file.

Is this a software issue or has part of the ram/internal memory fried? Any opinions/experience with this would be great.