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395 Views 6 Replies Latest reply: Jan 4, 2013 12:11 PM by kylesalone RSS
fudnoms Just Startin' 5 posts since
Oct 17, 2009
Currently Being Moderated

Nov 16, 2012 5:15 PM

Tyler Variax wont update to new firmware

I cant seem to update my Tyler Variax to the new firmware.

 

I connect it ok with 2 green lights, then when the update starts , the red flashing light on the Variax side comes on and and error message - "unknown midi error make sure cables are connected"

 

Any suggestions?

  • tnickasn Just Startin' 14 posts since
    Oct 3, 2009
    Currently Being Moderated
    Nov 16, 2012 6:58 PM (in response to fudnoms)
    Re: Tyler Variax wont update to new firmware

    Hi

     

    I've had the exact same thing.  I just bought a jtv-59 last week.  it was on 1.71.  I followed instructions and like you got 2 green lights then after a couple minutes the power on the guitar shutoff and I got an error like yours (variax in was flashing red).  I've logged a support ticket but so far no luck.   Having said that I was able use the upgrade from file process to successfully upgrade to 1.82. When tried 1.9 using that same method with guitar still on and attached, it failed.   Maybe there is something wrong with the firmware patch itself?

     

    Please post if you get it to work and explain how.

     

    thanks

    • TomR00 Just Startin' 39 posts since
      Jan 24, 2007
      Currently Being Moderated
      Nov 16, 2012 7:34 PM (in response to tnickasn)
      Re: Tyler Variax wont update to new firmware

      Yea, I'm having the same problem as tnickasn.

       

      Just bought my JTV-69S last week, hooked it all up this evening, using the included usb adapter box, after the download and halfway through the flash the guitar clicked and shut off and I immediately got the flashing red light on the variax side of the usb adapter.   Then it kept going for a while, and Line 6 Monkey says it lost connection and wouldn't reconnect with the JTV. Will try to reflash with an older flash than 1.9 tomorrow, gettin late. Using the latest Line 6 Monkey 1.62.

      Windows 7 computer, JTV Battery showing 4 Green LEDs, also had 1/4" plug in.

      • TomR00 Just Startin' 39 posts since
        Jan 24, 2007
        Currently Being Moderated
        Nov 17, 2012 8:55 AM (in response to TomR00)
        Re: Tyler Variax wont update to new firmware

        OK, I finally got mine to update to 1.9, I went step by step using the firmware update instructions on this support site, I noticed the instructions said to use a usb port on the back of a desktop computer and not the front usb ports, so I tried that and now I've updated to 1.9.

         

        Thank goodness, I thought it was toast.

         

        TomR00

  • tnickasn Just Startin' 14 posts since
    Oct 3, 2009
    Currently Being Moderated
    Nov 17, 2012 12:54 PM (in response to fudnoms)
    Re: Tyler Variax wont update to new firmware

    Hi all,

     

    I got my to update to 1.9 as well...finally...   I tried it on a Windows 7 PC and it worked no problem.   Not sure why it kept failing using macbok pro 10.6.8 since that was supported by Monkey.

     

    cheers

  • TRexx Just Startin' 1 posts since
    Aug 18, 2010
    Currently Being Moderated
    Dec 16, 2012 7:11 AM (in response to fudnoms)
    Re: Tyler Variax wont update to new firmware

    Me its the same problem !

     

    i`m STINKSAUER (german for very angry, mad) about line 6 for not solving this problem !!!!!!!!!

     

    this crab is much too expensive for such KINDERGARTEN (poor) SOFTWARE !!!!!!!

    shame on line 6 ! They took my money and leave us alone.

    noone should buy this anymore !

     

    I`ll bring this crab back to my shop, they can have it !

     

    so disappointed...

    • kylesalone Just Startin' 35 posts since
      Aug 14, 2008
      Currently Being Moderated
      Jan 4, 2013 12:11 PM (in response to TRexx)
      Re: Tyler Variax wont update to new firmware

      I cant update my JTV69 either. I have a full battery with the volume up and I get a red light on the USB hub on the Variax side. The USB cable is plugged into the back of my desktop PC... running Windows XP Pro..

      Any suggestions????

       

      ******UPDATE********

      Very important!!! LINE 6... ADD THIS TO YOUR INSTRUCTIONS!!!!

       

      You must plug a 1/4 cable into your guitar in order to get 2 green lights on the USB interface.

      The other end of the 1/4 cable doesn't have to plug into anything else.

       

      Once I did this... I got two green lights and the update went smooth.

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