Currently Being ModeratedJan 16, 2013 10:25 AM (in response to tonymdm)Re: Pod HD Pro Connection Error
Hey man, start simple for sure!
1) Make sure Line 6 Monkey is up-to-date
2) Un-plug the POD from the computer and shut it of - turn it back on
3) Try a different USB port (I had the same problem and did all of these - plugged it into the usb port on top of tower instead of in front and it worked)
Currently Being ModeratedJan 16, 2013 10:37 AM (in response to tonymdm)Re: Pod HD Pro Connection Error
Yes - an ESN of all zeros means that the device has been tampered with - usually this means it was repaired improperly/incompletely. Take it back to Zzounds (if you have a return period) and have them reinstall a proper security chip (Electronic Serial Number).
If it can't be returned you will need to have it repaired at an authorized Line 6 service centre.