Currently Being ModeratedSep 12, 2011 3:46 PM (in response to deawelder)RE: follow up question to error code 80000002
This issue could be related to a number of things. First check your connections.
Have you tried connecting to different USB Ports?
Are you using a USB hub?
Make sure you have the latest drivers installed:
Then try the optimizations in our USB Troubleshooting Guide:
Line 6 Customer Support
Currently Being ModeratedSep 16, 2011 9:21 AM (in response to Line6david)Re: RE: follow up question to error code 80000002
It has been at least 48 hours since we've heard from you. We're going to assume your question has been answered and close this support ticket. If you feel your question(s) have not been answered, or, if you have further questions, please feel free to re-open a support thread within our support community and we will answer your questions accordingly. Thanks!
Line 6 Support
Currently Being ModeratedSep 17, 2011 5:50 AM (in response to Line6david)Re: RE: follow up question to error code 80000002
Sorry I did not get back in a timely manner. I tried all the fix's and still error code for kb37 not excepting down load.
I have a guitar port that uses all the same set ups and works fine, it let me down load new drivers just this morning and all come up green check marked. kb37 shows esn (none) next to it where the device is shown. When I plug kb37 in the clip lights blink, when I try to down load flash memory then meter lights come on (and are peged wide open) and red lights at octive select. Is it a hardwear issue do I need to bring somewhere to be repaired? Or is there something else that oyu know that can bring it back to life?
Currently Being ModeratedDec 9, 2012 2:40 PM (in response to Line6david)Re: RE: follow up question to error code 80000002
Hello David, I have deone everythign and my kb37 still does not update the flash memory and now it is with the Metters all the way to the right (maximum) and is not working.
CORRECTION: After a night withou slepping I decide to do it all again. I've tried for 5 times unplugin the USB cable withou luck. I than tried not to disconnect the cable. Suddunlly I got a differente error: (Code 80007209) Firmware version verification failed.
I than reinstall the firmware without unplugin the USB cable ant it updated. Tried again to update the Flash Memory and without unpluging the USB cable I got my kb37 back to work...
- FIrmwareFaild.png (41.9 K)