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1199 Views 6 Replies Latest reply: Dec 9, 2012 2:40 PM by axten RSS
deawelder Just Startin'
deawelder
9 posts since
Aug 23, 2007
Currently Being Moderated

Sep 10, 2011 7:59 AM

follow up question to error code 80000002

I went to the line 6 monkey and it said my flash memory needed updating but when I tried to update it gave me a new error code 80007204 it said my kb37 would not go into update mode. all i get on the kb37 is blinking red lights next to the meters it is not turning on, but sometimes it will power up and the meter needles peg wide open and there are red lights that come on where you change octives. Is this thing dead I have only had it about one month. it worked then just stopped. any help would be great thanks.

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Sep 12, 2011 3:46 PM (in response to deawelder)
    RE: follow up question to error code 80000002

     

      Hi,

       

      This issue could be related to a number of things. First check your connections.

       

      Have you tried connecting to different USB Ports?

       

      Are you using a USB hub?

       

      Make sure you have the latest drivers installed:

       

      http://line6.com/software/

       

      Then try the optimizations in our USB Troubleshooting Guide:

       

      http://line6.com/community/docs/DOC-4282

       

      Thanks,

      David

      Line 6 Customer Support

       

       

    • Line6david Line 6 Support
      Line6david
      5,196 posts since
      Jan 27, 2010
      Currently Being Moderated
      Sep 16, 2011 9:21 AM (in response to Line6david)
      Re: RE: follow up question to error code 80000002

      Hello,

       

      It has been at least 48 hours since we've heard from you. We're going to assume your question has been answered and close this support ticket. If you feel your question(s) have not been answered, or, if you have further questions, please feel free to re-open a support thread within our support community and we will answer your questions accordingly. Thanks!

       

      Line 6 Support

    • deawelder Just Startin'
      deawelder
      9 posts since
      Aug 23, 2007
      Currently Being Moderated
      Sep 17, 2011 5:50 AM (in response to Line6david)
      Re: RE: follow up question to error code 80000002

      Sorry I did not get back in a timely manner. I tried all the fix's and still error code for kb37 not excepting down load.

      I have a guitar port that uses all the same set ups and works fine, it let me down load new drivers just this morning and all come up green check marked. kb37  shows  esn (none) next to it where the device is shown. When I plug kb37 in the clip lights blink, when I try to down load flash memory then meter lights come on (and are peged wide open) and red lights at octive select. Is it a hardwear issue do I need to bring somewhere to be repaired? Or is there something else that oyu know that can bring it back to life?

    • axten Just Startin'
      axten
      23 posts since
      Sep 22, 2008
      Currently Being Moderated
      Dec 9, 2012 2:40 PM (in response to Line6david)
      Re: RE: follow up question to error code 80000002

      Hello David, I have deone everythign and my kb37 still does not update the flash memory and now it is with the Metters all the way to the right (maximum) and is not working.

       

      CORRECTION: After a night withou slepping I decide to do it all again. I've tried for 5 times unplugin the USB cable withou luck. I than tried not to disconnect the cable. Suddunlly I got a differente error: (Code 80007209) Firmware version verification failed.

       

      I than reinstall the firmware without unplugin the USB cable ant it updated. Tried again to update the Flash Memory and without unpluging the USB cable I got my kb37 back to work...

       

      happy again!!!!!!!

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  • kre8_noyz Just Startin'
    kre8_noyz
    3 posts since
    Feb 22, 2012
    Currently Being Moderated
    Feb 23, 2012 7:33 AM (in response to deawelder)
    Re: follow up question to error code 80000002

    I am having the exact same problem, someone help?!?

  • nuclearharry Just Startin'
    nuclearharry
    5 posts since
    Apr 11, 2012
    Currently Being Moderated
    May 5, 2012 9:41 PM (in response to deawelder)
    Re: follow up question to error code 80000002

    my verdict line 6 amps good these ux1 ux2 things bollox about to send mine back had nothign but problems with it one error after another

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