I've tried 10 times now, and I keep getting the same message.  The HD300 won't boot at all now, it's dead.

Everything in Monkey is up to date, I've tried another usb cable, still the same error message;

Please advice.

hey guys, this error is caused by the power settings in your laptop. That is why its working on some computers and not others.

On your windows 7

1 click on start

2 click control panel

3 click system and security

4 click power options

5 choose any power plan ( I go with High Performance)

6 click change plan settings

7 click change advanced power settings

8 click usb settings

9 click usb selecetive suspend setting

10 change both settings to disabled.

This fixes the problem. Windows 7 on most computers has the enabled which limits the amount of data it allows to pass through the usb port and closes it off after a short period of time to save power. These files are quite large therefore windows 7 is shutting down or slowing down the ports before the entire file is downloaded therfore causing the error.  PLease add a post to this to let me know if this works on your computer also. Worked immediately on mine..

same happened to me.
Can't even reset so now the piece of crap doesn't even boot anymore.
What to do now?
Get actual help or throw away the thing.

Waiting for months for this update and then this happening doesn't really make me a fan.
I booked studiotime in 5 days.
Can I get it fixed by then or will this cost me a shitload of money on useless studiotime.

Reading these previous posts doesn't make we want to ask support since it seams to be non-existent.

Using windows7 64bit sp1, I tried updating from v1.10 > 2.01 and received the midi error. While screen still displaying "Downloading..." I tried to rollback to v1.10 and recieved midi error again.I then exited monkey and restarted my hd300. Luckily it seemed to be fine and back to v1.10.

Here are changes I made to successfully flash v2.01:

1) Disabled real time anti-virus(microsoft security essentials) and set "usb selective suspend" to "disabled" in power settings.

2) Disconnected hd300 usb and installed drivers v4.5.4 over top of original v4.5.7.

3) Reboot pc

4) Reconnected hd300 usb into different port(happened to be a usb3.0 port this time)

5) Right click on monkey and selected "run as administrator"

6) Flashed 1.10 >1.20>1.31>2.01 consecutively from files on computer(no restarts,no factory resets,no closing monkey)

7) Success

Hardware and software used:

Core i7 2700k

Gigabyte mobo z77MX-D3H

Windows 7 64bit sp1

monkey v1.62

drivers v4.5.4

usb firmware v1.01

note: I did a factory reset before first failed attempt. Did not do any factory resets after that.