Currently Being ModeratedJan 8, 2013 2:13 PM (in response to jorrmill)Re: Issues with the POD HD 500
Start by downloading the driver. Monkey will help you do that even though it does not yet recognize the HD500 - just select the HD500 as the target device when Monkey launches. Then follow Monkey's instructions carefully re: when to connect/disconnect your HD500.
After installing the driver Mnkey should then recognize the device and help you download and install the rest of the software (HD500 firmware, HD500 Edit).