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148 Views 6 Replies Latest reply: Jan 30, 2013 7:57 PM by clay-man RSS
msantarc Just Startin'
msantarc
11 posts since
May 8, 2009
Currently Being Moderated

Jan 28, 2013 7:10 PM

JTV-59- Firmware 1.9 update failed

When I started the 1.9 firmware upgrade, both sides of my USB interface were green. Half (?)  way through the guitar side turned red and tit doesn't look like the upgrade completed.

I have a fresh fully charged battery in there, the volume is NOT set to 0,  and nothing that I do will change the interface back to green now.

My JTV-59 is now pretty much hosed. Nonv of the preprogrammed tunings work and it seems like I'm missing many guitar models too.

I'd just like to get it back to the factory presets.

What can I do to resolve this?

I'm running Windows 8 (64)

 

Another oddity is that Line6 Monkey thinks that the latest firmware is 1.03, not 1.9.

Tags: usb, workbench, broken, jtv
  • Mr_Arkadin Expert Line 6 User
    Mr_Arkadin
    2,379 posts since
    Jan 25, 2007
    Currently Being Moderated
    Jan 28, 2013 8:23 AM (in response to msantarc)
    Re: JTV-59- Firmware 1.9 update failed

    You may get more responses in the JTV forum:

     

    http://line6.com/support/community/support/instruments/jtv?view=discussions

  • TheRealZap Expert Line 6 User
    TheRealZap
    11,829 posts since
    Dec 22, 2006
    Currently Being Moderated
    Jan 28, 2013 8:32 AM (in response to msantarc)
    Re: JTV-59- Firmware 1.9 update failed

    first change usb ports for the workbench device, and make sure that the driver installs

    try downloading the firmware, on it's own: http://line6.com/software/

    and then flash from file.

     

    it also might not hurt to plug in a 1/4" plug, as some older firmwares required to wake the variax.

    • msantarc Just Startin'
      msantarc
      11 posts since
      May 8, 2009
      Currently Being Moderated
      Jan 28, 2013 7:12 PM (in response to TheRealZap)
      Re: JTV-59- Firmware 1.9 update failed

      When you say "Change USB Ports" do you mean to simply move the USB cord to another USB port?  I have several USB 2 ports on the back of my machine and two on the front (I also have two USB 3 ports). I was connected to the USB on the front when the upgrade failed. The "PC Side" of the USB interface is always green, but no matter which USB port I use, the Red light stays on on the Guitar side.

       

      When I plug the USB port into my PC, I don't see any indication of drivers being loaded, but I do hear Windows "tone" that usually indicates that a USB device has been connected (Same tone I hear when I plug in my phone, Tablet or Ipod). Is there anything more I ned to do as far as USB drives are concerned?

       

      I can download the firmware, but if the the guitar side of the USB port refuses to glow green, can I install the firmware at all?

       

      I've downloaded the firmware ( TylerVariax_1.90.vxf ), but When I tell Monkey to install from file, it is looking for a vuf file.

      • TheRealZap Expert Line 6 User
        TheRealZap
        11,829 posts since
        Dec 22, 2006
        Currently Being Moderated
        Jan 29, 2013 4:27 AM (in response to msantarc)
        Re: JTV-59- Firmware 1.9 update failed

        yes i meant plug into a different port on your machine.

         

        you might check the device manager to see if th drivers reinstalled.... or you could probably reboot to make sure.

         

        have you plugged a 1/4" jack into the JTV? some older firmwares required it...

        not sure about the expected file extension, but if you got it from this site it's surely the correct file.

        • msantarc Just Startin'
          msantarc
          11 posts since
          May 8, 2009
          Currently Being Moderated
          Jan 30, 2013 1:03 PM (in response to TheRealZap)
          Re: JTV-59- Firmware 1.9 update failed

          I contacted Line 6 and it turns out that the cable from the Line6 USB port to my guitar was bad. I had only used it once or twice before, but they are sending me sa new one. IN the mean time I was able to use a standard ethernet cable to get it all updated.

          One odd thing was that after I upgraded the software, I had to disconnect both cords and remove the battery, then reconnect the guitar cord and install the battery before it worked right.

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