• 

  bigolsparky

  38 posts since
  Oct 1, 2010

  Currently Being Moderated

  Mar 7, 2013 6:16 PM (in response to bigolsparky)

  Re: HD 500 causing power surge on laptop.

  Well...I just answered my own question.  One of the pins in the USB on the unit was bent into another pin.  I straightened the pin and all is working.

  • Report Abuse
  • Like (0)
• 

  silverhead

  9,592 posts since
  Apr 1, 2009

  Currently Being Moderated

  Mar 7, 2013 6:19 PM (in response to bigolsparky)

  Re: HD 500 causing power surge on laptop.

  If you can see the pins in the USB port that means a plastic piece that covers the pins has been dislodged and is missing. The port should be repaired. Contact Line 6, by opening a support ticket or calling.

  • Report Abuse
  • Like (0)
  • 

    bigolsparky

    38 posts since
    Oct 1, 2010

    Currently Being Moderated

    Mar 7, 2013 8:04 PM (in response to silverhead)

    Re: HD 500 causing power surge on laptop.

    That sucks.  I really don't like the idea of being without it.

    • Report Abuse
    • Like (0)