Jul 25, 2009 5:50 AM
Big Congratulations to Line 6!
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Like (0)
Yes indeed, BIG congratulations to Line 6, because this is the third forum they have had since I have been registered, and not once, that is to say, not one single time, has changing the forum layout and software actually improved anything at all. All the changes have been for the worse.
That's not easy to do!
I own a Variax 500 electric, a 700 acoustic, and a 705 bass. It used to be possible to log on to forums dedicated to those specific instruments (well to those specific families of instruments, actually) but those dedicated forums have now been abolished. So if I ever have a problem with one of those instruments, or if I need some particular bit of knowledge or advice, I know exactly where there is no point in looking for help: the Official Forum!
Clever. Very clever.
There used to be specific forums dedicated to specific families of hardware and those too have been abolished. And the reason I came here was to give some further thought to a possible purchase of the Pod X3 Pro; I wanted to see what kind of opinions current users had, and if, inter alia, there was any word on adding the very basic and necessary sync-to-DAW-tempo function. But no, those forums too no longer exist. Yay!
Hey, guess what I have just decided not to buy!
PS This interface here is dog-slow. And the whole forum in its entirety is confusing and difficult to navigate.
Nice choice of software, guys!
Hello,
You are pretty much wrong on every point. Let's break it down.
Now_and_Then wrote:
Yes indeed, BIG congratulations to Line 6, because this is the third forum they have had since I have been registered, and not once, that is to say, not one single time, has changing the forum layout and software actually improved anything at all. All the changes have been for the worse.
You are most welcome to your opinion and we respect that here so thanks for the feedback.
There used to be specific forums dedicated to specific families of hardware and those too have been abolished. And the reason I came here was to give some further thought to a possible purchase of the Pod X3 Pro; I wanted to see what kind of opinions current users had, and if, inter alia, there was any word on adding the very basic and necessary sync-to-DAW-tempo function. But no, those forums too no longer exist. Yay!
Compoletely untrue. Did you notice the SUPPORT link in the red banner above? Here, let me leave you the link:
http://line6.com/community/community/support
Hopefully that helps. Oh, also, I did a video tutorial on how to get around the forums complete with tips on how to find what you're looking for. You should probably watch that too..
http://line6.com/community/docs/DOC-1522
Hey, guess what I have just decided not to buy!
PS This interface here is dog-slow. And the whole forum in its entirety is confusing and difficult to navigate.
Nice choice of software, guys!
That's too bad that you decided not to buy the X3 Pro. It rocks, I own one and I love it. Oh, if the interface is slow then it must be your computer. Just a quick reference. I'm currently on an Intel Pentium 4 PC (not even a dual core) running at 2.8 GHz and the forums are nice and fast.
Thanks again for your post.
Line6Miller
I greatly respect Millers opinion and although I dont agree with all the points of the original poster---this forum layout is completely unintuative.
I dont even post here anymore because the layout is so confusing. Now granted , my purpose was to commune with other Line6 users--and that doesnt seem to be aligned with Line6's goal. But aside from purely technical solutions to hardware and software there has always been a great need from users to get good sounds and Now, that is all but gone because so many experienced users have jumped ship because of this format. When users cant get help with the frustration of getting good modeling tones--they look elsewhere.
Also, many of the extremely useful longtime technical users(I was not one) were stripped of their points as if what they did for the company was trash. Thats was not only rude, but it was also a bad business move because you never, ever, alienate your core users.
Well, I'll weigh in too.
I don't really see anything unintuitive about the layout.
Support
Amplifiers Support
POD Support
Computer Based Recording Support
etc.
And within each of those:
Discussions, Documents
Seems pretty organized to me. And if you frequent a certain discussion board, just bookmark it in your browser. Simple.
I also don't give a rip about losing my points. I mean, the stars looked good by my name. But who really cares? 5 stars and $6.50 will get you a cup of coffee at Starbucks. Nobody that shows up at my gigs has any idea how many stars I have.
I totally agree with you and the author of this thread! As much as I enjoy using my Pod Xt Live and am a totally satisfied Line 6 customer; I cannot support the fact that truth and controversy are not on the menu on this forum as well; especially over issues that concern and affect our artistic well being in one way or another. I have a lot more to say regarding the insideous goings on within this forum and the previous forums but my post was of course denied and discarded. The minute **** hits the fan; whoops, it's forum renewal time...What ever happenned to free speech anyway?...
+1 to Mr Blister. If you have to make a tutorial video for your forum, it's probably not intuitive. Personally, I did'nt see anything wrong with the old forum. Other than that annoying searchable data base of unhappy customers and dodgy releases.
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I would describe this forum as sophisticated.
Personally, I did'nt see anything wrong with the old forum. Other than that annoying searchable data base of unhappy customers and dodgy releases.
I would describe this forum as sophisticated.
There were other internal reasons for the upgrade. It wasn't like we woke up one day and said "hey, let's change everythign for the heck of it, wouldn't that be awesome?"
I appreciate the feedback though.
Line6Miller
Hey! Theres a winky! Jus' kiddin.
Haha. I know. At first I was a little angry at the OP becasue I'm so vested in this forum and I really want to make it as easy to use as possible. But I understand that the platform is inherently complex at first and does take some getting used to. The reason why I made the tutorial was to show some of the cool and powerful tools that you can do with this. Not all people may find them useful but I think most will.
Line6Miller
L6M,
Just letting you know I learned one useful tidbit from the first video: the "Your Stuff" "Discussions" links make it easier to jump between the forums I frequent. I hadn't figured that one out before. Any chance the spell check will return?
aaron__aardvark wrote:
Any chance the spell check will return?
Return? It never left. Check the upper right hand corner of the post edit widget. There is a little green check mark with "abc" above it. Click on it.
Karl,
Thanks for replying! OK, that helps. Though I did prefer that on the older forum it would spell check right away on the fly without having to click on something first.
aaron__aardvark wrote:
on the older forum it would spell check right away on the fly without having to click on something first.
That wasn't a function of the old forum, but rather your web browser itself. You're using Firefox, right? The post edit box was a standard HTML textarea in that case, and the spell checker in Firefox recognized it.
Karl,
Thank you for responding, but I am confused. Yes, I use Firefox. But why would Firefox activate the spell check automatically on the old forum, but not this new forum?
aaron__aardvark wrote:
Karl,
Thank you for responding, but I am confused. Yes, I use Firefox. But why would Firefox activate the spell check automatically on the old forum, but not this new forum?
Because the edit control in the new forum is not a standard HTML text box. In FireFox, there is an internal spell checker that comes with the browser itself. It automatically does spell check by default on standard HTML text boxes. So the spell checker you were used to seeing is part of the browser, not part of the forum software.
Karl,
Thank you!...........aardvark mumbles to himself, "darn new-fangled-non-standard-HTML-test-boxes!" So i wonder if there is an advantage in being non-standard.![]()
I am not really sure why they keep changing the format. All I know is that the Line 6 board used to be a hopping place with many fun and interesting threads..........I hadn't been here in over a year until about a week ago.........I come back and it seems like a ghost town now.
i like the new forum--i really like the Recent Content on my Your View page (configurable, neat!) that brings all new content regardless of category to immediate attention--a quick scan of that and i can see what's up. love the fact that all of the threads i have posted to are in my profile. i don't see the barriers. i guess i'm not a fan of the Groups and i don't really care about the Friends feature (probably a generational thing--i don't txt, twitter or facebook either but i'm not going to knock people who make the most of those things.) i haven't mastered a lot of the content stuff but this forum seems to make it much easier to share photos and other files.
I remember when they first unveiled the new forum I bailed on it, too. It was really slow and clunky, not sure what they did, but it works great now! C'mon back and try it again John blister! Was wondering what happened to you man, we need ya here bro! I like the group thingy, very cool Mr. Miller! That and the avatar thing, plus posting pics is a breeze!
cgtrox
I stopped helping people a long time ago, all I do is hang out in the lounge. ![]()
BS dude. U stopped helping people.? I read post regularly where u give avice or suggestions. Maybe not like before, but your still u.
eg. a slingy tut vid. lol.
First I didn't like the new forum, too. But this was due to my laziness.
After a bit trying this and that, I'm almost completely satisfied.
I can find and do everything I want very quickly.
Hey guys,
Your feedback is greatly appreciated. We'll continue to do our best to make these boards as easy to use as possible. If you have any suggestions please feel free to let myself or Angela know!
Line6Miller
I like the forum too! Avatars and embedding videos and links and pictures is easy, lots of good functions I can use. All we need now is a stupid filter. I'm just so busy to read the support sections, I spend time on other forums too.
Just because you don't like a sandwich does not mean you have to keep eating it...You are free spit it out and try another sandwich shop.
I have to agree with the original post. I hate this layout. I dont even know if I am posting this is the right place. This is the most confusing fourm on the internet. I hate it.
Buuuuh-bye! ![]()
cgtrox ![]()
Example.... I want to read through other tone port, and only tone port users positve and negative experiences using there line 6 tone port. Where would I go to do that? I dont have a specific question for support. Just want to chat with other tone port users. You know why I have to contact support with specific questions so they can hide the fact that the pod x3 live does not work well with all the usb noise issues.This is the reason I did not buy one. I know this info from reading the old fourms and guess what you cant do that anymore.
Odd. I don't see where the new forum structure has stopped anyone from writing opinion posts or just general stuff about the product. It's still going on. You're just not reading it. All you need to do is make sure your post isn't marked as a question and support automatically treats it as a discussion. Who cares what the label on the forum says? Support? Non-Support? Whatever. As long as you're talking about the product in question, the mods are very hands off. And even then...
Ever use a program called Paint.NET? It's a Photoshop-like piece of free software. Their user forum is so tightly moderated that they have a list...I kid you not...of no less than 28 rules that you have to abide by in their forums or your post gets locked, deleted or you get booted from the forum. And some of the rules are so trivial that it's almost impossible for a new person, and many of the old ones, not to break them. It is perhaps one of the most tightly moderated forums I've ever seen. Like it is run by little dictators.
Here??? As long as you play nice, the mods will let you say darn near anything. I post about competing products a lot. And as long as nobody gets rowdy in the thread, Line6 allows it. I also have very openly criticized their products. And the posts stay up.
There's no hiding of info. No conspiracy. Nothing.
i have to concur with the dislikers of this forum.
Here is an example of surfing in from the net (rather than bookmarks which i have at home) - how confusing is this for a first-timer?
i would like Variax Bass Support, here are the steps:
Community>User Discussions>Support
Now at this stage i reach a blank screen. Luckily i know that i need to scroll down to the bottom to see further options.
Variax Support>Variax Guitars/Bass/Workbench
Now i'm presented with a load of info i don't want - oh i see i have to click on Discussions to see the forum that i originally wanted.
Oh, and there's no separate V Bass section, yet i have to navigate an extra step to get to the forum for no reason - there are no separate forums.
Come on that's awful. Now from here i want to go to the Line 6 Lounge:
Community>General Discusion>Line 6 Lounge - again i have to click on Discussion to actually see the forum. Jeez what a mess.
In the old days (and on any other forum i go to) the steps would be:
Community>All forums displayed>Choose forum
That's a whopping two steps. C'mon guys.
On top of that multi-page threads do no display the pages on the Discussion page, so you always have to click the topic to then go to the last page, rather than being able to click on the last page from the Discussion front page. Plus when you post a reply it goes back to the original post page rather than showing the reply you just made, so you then have to navigate to the last page to see if your comment went in, how it looks etc.
If you want to talk about Variax don't click on Community. Click on Support>Variax Instrument Support>Variax Guitar/Bass. All product specific forums are in the support community. Three clicks? That's too hard?
There are 2 aspects to the "Community". There is "Community" and then there is "Support". Discussions are welcome in each area however you will only receive technical support from the Support forums.
One poster mentioned, "where do I go to talk about TonePort?" You can post anywhere to talk about TonePort. You'd probably want to start with the POD Farm/POD Studio boards first. Just becasue they are "support" boards doesn't mean you can't start a discussion about your gear. You wanna talk about TonePort? Start s discussion about it anywhere you want.
We've recently changed a lot of things here as well. If you're looking for support, click on the SUPPORT link in the red banner above. We have areas now where you can ask questions by selecting your product from a drop down list. The message template even DEFAULTS to having your thread marked as a question (one of the biggest problems for new users IMO). Since we implemeted this last week, we walked in to 50 more questions asked then our average for this time of year so I guess it's helping.
Many of you have asked about the little red dot indicators fromt he old boards. Well, I checked on that, and they are gone. Line 6 cannot bring those back. I've logged a feature request with the developer. That's about all I can do.
OK bookmarks. What kind of bookmarks? Have you guys used the "Your View" option on the main "Community" page? You can completely customize your dashboard with different widgets to make it look exactly like you want.
Do you guys use the RSS feeds? If you want to stay on top of what's going on, try using the RSS feeds or even the Recent Content widget in the "Your View" area.
Honestly guys, I've vistited a ton of forums so I know what's out there. This may take more than 5 minutes, yes 5 minutes to get used to but it's not "horrible", "terrible", "the worst forum ever" as some of you have declared.
Check out Adobe's official support forums, or Apple. How about Nike? Oh, here's a good one Harmony Central will most likely be going to this platform too. Don't believe me?
Here's a link: http://www.jivesoftware.com/customers
Guys, we really just want to provide you with a cool place to hang out and an easy place to get support. The whole concept behind these forums is to spread information. We aren't forcing anyone to do anything but as long as we keep spreading knowledge around I really feel like this forum can be the best forum in the whole industry.
Rick
"If you want to talk about Variax don't click on Community. Click on Support>Variax Instrument Support>Variax Guitar/Bass. All product specific forums are in the support community. Three clicks? That's too hard?"
Sorry, the quote button isn't working properly. What's hard is trying to fathom Line 6's idea of tree structures. i've never even gone via support. i just expect to hit a knob on the front page called Forums and have ALL the forums together. i rarely even come to the lounge anymore because it's not on the same page. What you call Support is what i call the Discussion forums where you also get support if marked as a question.
Yes i know all about the customising etc. but i am not always on my home computer and as a freelancer i like to navigate in from Google so that it doean't even appear in the address line history. Also i shouldn't have to bookmark Pod, Variax and Lounge as three separate bookmarks for one forum.
For someone new to forums and particularly Line 6's version i would be put off trying to find anything here. Maybe it's not the worst forum ever but it's the worst one i visit.
Mr_Arkadin wrote:
"If you want to talk about Variax don't click on Community. Click on Support>Variax Instrument Support>Variax Guitar/Bass. All product specific forums are in the support community. Three clicks? That's too hard?"
Sorry, the quote button isn't working properly. What's hard is trying to fathom Line 6's idea of tree structures. i've never even gone via support. i just expect to hit a knob on the front page called Forums and have ALL the forums together. i rarely even come to the lounge anymore because it's not on the same page. What you call Support is what i call the Discussion forums where you also get support if marked as a question.
The differnece between our communty and others is that we do official technical support via our forums. True that there aren't a lot of other companies that do that. We're investigating the possibility of direct email but the whole point here is to use the power of the community to help each other.
Yes i know all about the customising etc. but i am not always on my home computer and as a freelancer i like to navigate in from Google so that it doean't even appear in the address line history. Also i shouldn't have to bookmark Pod, Variax and Lounge as three separate bookmarks for one forum.
I don't see how using a different computer should affect your ability to navigate our forums. If you have a user account, then log on and all of your settings are saved. Can oyu enlighten me on this point?
In regards to the tree structure, that's fair enough. Book mark this page then...http://line6.com/community/community. All of the communities listed in one place. Have you ever clicked on the browse button at teh top of the interface after you have logged in? That's where I got the link from.
For someone new to forums and particularly Line 6's version i would be put off trying to find anything here. Maybe it's not the worst forum ever but it's the worst one i visit.
Which forums? I'd love to take a look. Quote button seems to be working fine for me.
Rick
I have not mentioned this before but I think one thing that might help would be to make the "Discussions" tab the default tab...I know that can be set in my browser, but I think I would not be the only user that does it...If most of us are changing our default options then is seems that a new default might help...
I think it's getting better and I appreciate the effort on Line 6's part to listen and try to make it better. Thanks...
Hey, thanks man...That's cool...
Line6Miller wrote:
I don't see how using a different computer should affect your ability to navigate our forums. If you have a user account, then log on and all of your settings are saved. Can oyu enlighten me on this point?
Yes, i don't always like to log in - i just want to surf in. The casual surfer it's a nightmare.
Line6Miller wrote:
In regards to the tree structure, that's fair enough. Book mark this page then...http://line6.com/community/community. All of the communities listed in one place. Have you ever clicked on the browse button at teh top of the interface after you have logged in? That's where I got the link from.
As i said i don't always want to log in.
For someone new to forums and particularly Line 6's version i would be put off trying to find anything here. Maybe it's not the worst forum ever but it's the worst one i visit.
Which forums? I'd love to take a look.
Rick
http://www.kvraudio.com/forum/index.php?sid=b7844e9b9bf81a8660646cb508206751
http://forum.cockos.com/forumdisplay.php?f=20
http://www.moogmusic.com/forum/
http://www.fxpansion.com/forum/index.php?&sid=4b5b49ccace3eb36203255f1c2c37190
Line6Miller wrote:
I don't see how using a different computer should affect your ability to navigate our forums.
Hey Rick, the forum software doesn't work well with iPone/iPod Touch. You can't post using them.
Cheers,
Crusty
Crusty,
I can look into that. It could be that you're just not among the most loyal of Apple customers. ![]()
http://www.theonion.com/content/news/apple_claims_new_iphone_only?utm_source=a-section
Rick
Now that I am not as agravated as I was last night I would like to try and explain what my problem was. I was originally coming to line 6 .com to start a discussion about how cool it would be and how many others would like to see a firewire tone port interface.
So I go to line 6.com and click on support Why because thats where the old fourms link used to be. The first thing I see is that the page has changed since the last time I was here. Ok I say to myself no problem I just have to look for the support fourm. At the top of the page I see 5 tabs (overview) (all content 0 )( Discussions 0 )( Documents 0)and (blog) Under that I see, Announcement Old support forums are read only Then under that I have a search bar to search the knowledge base, well thats not what I am looking for. So under that I have, ask a question/ Email support, Well thats not what I want either.
Because of the zeros in the first 5 tabs at the top of the page I automaticly think well there must not be any support forums up right now. Line 6 must be still working on getting the new forum up and running. So for about 2 weeks I randomly check back to see if any of the zeros have changed to a number. Meaning that there are some posts here. But they never change.So I keep on thinking that there are no posts here yet.
After a while of checking back I think this can't be right. So I find the tab that says community so I click on it to find 7 links (custom tone) no not what I'm looking for.(free loops,tools and more) nope not that one. (in the studio) Huuummm maybe (on stage) no not that one (General discussion) no I'm looking fo a specific tone port thread like in the old forum. (videos) no not yet (support) I was just at support? I thought?
So I click on in the studio and quickly look at the 2 tabs at the top of the page to find (all content 0) and discussions 0) again because of me thinking this is going to be a quick thing and the zeros in the tabs I look no further and think there are no post here yet.
Now I am either a complete idiot or was just in too much of a hurry to look further to see that there are a few post here. But I didn't see them because I was still looking for a product seperated fourm list like the old fourums had and all of the other forums that I use.
I am not posting this to make anyone mad or upset I just want to try and clarify what I was having a problem with because some others may be having the same issue. For about two weeks I honestly thought there was no active support forum here and no I didn't come here with the intension of spending any more than a few seconds to find what I was looking for. So when I couldn't find the forum quickly I gave up quickly and went on about other things.
I hope that my post here does not come off the wrong way. I am not trying to just bad mouth Line 6 here. I am sure that some one has worked very hard at putting this together for all of us to use and I do apprciate that now that I have found there is really is an active forum here.
Also somthing I find a bit strange is that anytime I am on the site here and only here is that the cpu on my PC stays at 10 to 15% ? No other sites have I seen this on?
The CPU is running @ 10-15% because of the bot Line6Miller controls that secretly copies all your music (porn also) in the background...It also employs SMP over USB and will delegate threads of L6MillerMusicPorn.bot using the processors of any connected Line 6 Device...pretty scary stuff...![]()
L6Miller,
I think this link: http://line6.com/community/community
will help me a lot! I did book mark it, even though I rarely bookmark because it's easy to end up with way too many bookmarks. I don't recall seeing it before. Having a pull down menu of this would be even better I think.
Line6Miller wrote:
OK bookmarks. What kind of bookmarks? Have you guys used the "Your View" option on the main "Community" page? You can completely customize your dashboard with different widgets to make it look exactly like you want.
I want to be able to bookmark one special and single thread.
... bookmarking the database URL, like web URL's in a web browser.
Sometimes some threads contain info I'm sure I will need sooner or later.
Or a fellow user wrote such a interesting contribution being worth to be in the documentation.
This can't be obtained by the widgets on my personal "Community" page (which for other purposes can be tweaked very good, by the way).
Because I don't want to follow general catchphrases but - as I wrote - one single thread.
As a workaround I have to subscribe to email notifications.
But I'm sure it can be included by the developers, should be no big thing.
This forum is like the physics classes in engineering programs. It's meant to weed out all the lazy posters from the ones who can hack it... ![]()
Seriously, though, I do find the actual navigation from the main page into the forums a bit cumbersome, but once you're in it's not a big deal. I simply made bookmarks for all the forums I usually look at, and it takes me right where I want to go.
Dittos on the bookmarks...I've had no problems with this forum using "favorites"...
And seeing as just posted when I figured I wouldn't..*S*...My thoughts about the new forum in comparison to the old one are...that the new one is great...with somewhat of a learning curve..but all in all...it is high class and very well conceived and put together...
I admit I balked at first...just because I was so used to the "old way" that I really didn't want to learn more forum process...but taking the time to work this out...has been good for my old head...
I do miss my status as a guru..I was soooo close to becoming an uber guru with the pinapple in my sights...but I've gotten over it...
I think...*G*
Anway..thanks Line 6..and you in particular Sir Miller...for the best forum on the net congratulations!
OM
+1
Yes, I miss the pineapple sometimes...You're Uber in my book dude!
spaceatl wrote:
+1
Yes, I miss the pineapple sometimes...You're Uber in my book dude!
That's why I fashioned my own pineapple. ![]()
Cheers,
Crusty
Yeah,,,I noticed that a while back....yours is most likely the highest amount of "points" ever on the old forum...
Those of us that remember will always repsect that Crusty.....you rule...
OM
As are you Mr Pinapple! LOL!!
OM
I used to read and comment on most of the forums. I dont anymore. Probably a good thing. I have 3 points on this forum. ![]()
Yeah but you've even alluded to the fact that points don't matter to you. So who cares? You don't have to help anyone if you don't wnat to. If you just wanna hang out and talk that's fine too.
I guess my point was that 3 clicks is too much for my lazy arse. I dont listen to Aarons stuff when he posts it as a link to another forum page. Too much trouble. And I'm a fan. Even as I say it I realize how trivial it is but there you go. What? You want me to push another button? No thanks!
Another of my pet peeves is entrance pages. Hate em. I'll hit the back button before I'll hit the enter site button. It's a character flaw on my part and just one of many. Obstinance is a family trait I've overdeveloped. And it keeps getting worse! I anticipate becoming an extremely grumpy old man.
Haha! That indeed sounds like a "you" problem!
Maybe the friends feature would work for you in this case. If you aren't already friends with Aaron, request to be. At that point you can track your friends activities which will also leave a link to their new posts. One click and boom, you're at the thread. I believe the Friend Tracker widget is available on the "Your View" tab in the main Community page. If you don't see it, just click customize and drag it onto your dashboard.
Rick
Whoa Einstien, friend tracker widget? I was told there would be no math......![]()
Are you being sarcastic? I think so...we can usually smell our own. ![]()
- Go to:http://line6.com/community/index.jspa?showhomepage=true
- Click on the Your View tab
- Set the tab as your default
- Click Edit
- From the list of Widgets, drag in the Friend Activity widget and then save your changes
Rick
Thank you, I apreciate the feedback. ![]()
BTW, once you finally figure where the product forums actually are it seems they're are completley easy to use.
The problem is FINDING THEM.
It should be an easy fix for the website development team to un-bury access to the forums.
gastric wrote:
It should be an easy fix for the website development team to un-bury access to the forums.
Something to note here: this isn't a custom developed website. It is a piece of packaged software. Sometimes, there are no easy fixes for packaged software. Just workarounds. And that "team" you mention is apparently just Miller and Angela. They are limited in what they can do by the constraints of the feature set of the software package.
Everyone needs to cut them some slack. ![]()
Now, go ahead and flame me for being a Line6 apologetic. I've got a thick skin. I work day in and day out with clients that want "easy fixes" for their software. Easy in the client's mind. Sometimes not entirely possible in reality.
Ok, if you insist...
You brown noser! ![]()
Waaaaaaaaaaaaaaa!!! ![]()
I'm not flaming you for the forum insight...I agree with your observations on that front...It's all the dang GAS,,,It's freaking contagious and it's eventually going to **** my wife off...![]()
Well...I lurk here a lot and rarely post unless its for a question regarding my gear.
A couple of observations......
1. I'm a cyber moron and figured this place out in a heart beat...some forums are more to the point but there are many aspects to this place and whats most important to get to first is just something different for each person. Check out Digitech...you have to click a bunch of times to get where ya wanna go...and they dont have nearly as much useful info about thier stuff.
2. Dang ...Line 6 sure takes a lot of crap from folks...I guess thats the customer relation biz...but hey...if I were Line6 there'd be cemetary forum for all the cyber bodies I'd lay out...than again thats probably why I dont do customer relations. ![]()
3. I have been and hope to always be amazed at how fast people tend to respond here and the info is often backed up by the mods and is always useful and worth while.
4. Finally I'd like to thank Line 6....between learning to navigate thier web site...updating my gear nothing except perhaps internet porn has been this helpful in helping me learn to use my computer.
Cya!![]()
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I agree, the initial layout choice is not at all intuitive. Just like the original poster I went to the Line 6 website to access user forums to learn about the X3. I clicked the Community link at the top of the site, then chose User Discussions which takes you to this page http://line6.com/community/index.jspa?s=b It's this very first page which is the problem. I want some user forums for the products, but there's nothing at all here that indicates where they are. I certainly didn't click "Support" which I assumed would take me to some company driven support page, not general forums.
Additionally, once you know to click Support it's still not easy to find the actual forums since the forum links are a full page down, at least on my 22" monitor.
When you need to have a video tutorial to use a WEBSITE (or even a piece of software) you know you've done something wrong developing the interface. Seriously.
When I clicked the User Discussions link from the main Line6 site it should have taken me to a list of all of the discussion forums right then and there. Like every other forum in the world. That's the problem.
Luckily I found this post so I can finally go read some forum info on the X3.
Guys,
Your feedback is invaluable to us and we really appreciate it. Angela and I will talk about this and do whatever we can to make the community/forum experience as easy to use and as easy to find as possible.
Rick
Not trying to stir anything up, but if you really want to "do whatever you can to make the community/forum experience as easy to use and as easy to find as possible"... Put it back the way it used to be.
I've been a very loyal Line 6 customer for the last 9 years and I will remain one for a long time to come. I remember when I used to get excited about coming on the forums and chatting with everybody, never having any problems finding what I was looking for... When you guys changed the forums, I gave it 3 chances... You blew all 3 of them... No offense, but the old forums were much nicer, easier to navigate and way more user friendly... But again, no offense, just my 2 cents...
LarryD
I remember when my mom sold her (our) house, the one we grew up in! What a feeling, to never be able to go back!
I think this is very similar? But I did move on, and have learnt new ways to consider "Home" !
Learning is the only way to overcome!
The real problem here is that the OP didn't click any deeper than the first menu; if you click on Support (as L6Miller said) all the same stuff is there. To the OP; if you see a puddle on the sidewalk, to you walk around it, or do you complain about it until it evaporates on its own hours later?
As for the new format, I have more than 2% functionality in my brain, and can click around until I get the feel for something different, so it doesn't bother me. I can respect reasons for upgrading such as backend stability/functionality. Too many people don't understand the complexity of what goes on on the server-side.
If my post sounds rude, it's because it was intentionally done so, because instead of being constructive about the situation, you chose to be condescending and sarcastic, which gets you nowhere.
I must agree. I left the previous forum because of an overrun of hostility, and was hoping this new forum had one feature: IGNORE USER. I was attached to a community that was damaging to me. The best course back to happiness was just to give it up.
Instead of improving this new one it's become a miserable mess. You just can't find a single logical place to browse or post! In the old forum I could click on a heading like "POD" and see everything from Floor PODs up to X3 Pro (I liked that option!), now you absolutely have to drill down to a specific model
Now I'm curious about the new FBV MK2 family. Where do I go? What category is it under? Do I use it "In the studio" or "on stage"? Do I need "Support" for an item nobody has yet? Is this a "Lounge" topic? Nope... I can't be bothered, if it's easier to go to the music store and try it, then forget using the forum.
Well, I think this marks the end of my participation in Line 6 forum v3.0. Maybe v4.0 I'll come back... I just don't miss it!
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