All the lights are lit and stay lit regardless of what I do.

I tried the factory reset, and updating the software from the site Line 6 Monkey software using a MIDI connection. It is as if the server cannot see the unit.

It gives me a yellow triangle with an exclamation mark in it and to the right "Flash Memory" than under the installed column "Unkown". To the right of that under newest it says "1.30".

At the bottom under help and Info is reads "This item is installed but its version could not be determined".

Any ideas before I take it ti the Repair Center?

Thanks

Gilbert