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3250 Views 7 Replies Latest reply: Nov 4, 2009 6:49 PM by paulsteinway RSS
SeanClancy Just Startin' 10 posts since
Apr 9, 2007
Currently Being Moderated

Oct 31, 2009 7:08 AM

My Podx3L is turning itself off, then sending out a nasty sound - all randomly!

Hi - I bought my POD X3L about 2 years ago...

 

The problems is that it often sees to crash and then you hear a horrible (and load) square wave being eitted fro the outputs.

 

Often I have to switch it off and on a couple of times before it boots properly.

 

Needless to say, I'm a professional musician, and as this happens quite randomly, I'd like to have this fixed!

 

I'm residing now in Poland so I'm wondering if there's an easy fix to this.  Also, there's the asterix problem - the X3 will just randomly go into edit mode and change the sound dependant on the chrome dials on top..

 

 

I have the latest firmware...

Anybody else had these problems?

Anybody had these problems and then fixed them?

Cheers,

Sean

  • silverhead Expert Line 6 User 7,254 posts since
    Apr 1, 2009

    Two things come to mind....

     

    1) I know you have the latest firmware, but it sometimes helps to reflash the memory in safe mode. If you haven't done this already, power up the X3 while holding down the right navigation key. Then use Monkey to 'Flash Memory'. Make sure you back up your tone bundle before you do this.

     

    2) There are somtimes problems with the chrome knobs (pots); they can somehow be perceived as moving by the X3 even when they're not; the slightest vibration can do this. This can trigger both the asterisk and the weird noises (because suddenly an effect/volume can seem to suddenly be dialed to nearly max). Try 'parking' the knobs - put them at the 0% or 100% position before turning the X3 on. This is apparently a  kind of dead zone for the X3 and it will no longer see them as moving.

  • timowens Gear Head 1,230 posts since
    May 14, 2007

    I that lockup/squeal problem with my first X3L. There were some others who reported having this problem but it was mostly on the old forum. A while back my old X3L was replaced with a new one and the new unit has only had the lockup/squeal happen once (maybe twice) since I've had it. So, I was always under the impression that it was a hardware issue but I think Line6 says it is a software issue that was address in one of the early firmware releases. Since you have updated to the latest firmware that would seem to indicate a hardware issue but I would still do like silverhead suggested and reflash it in safemode. But I would also reset everything to factory, and if the firmware update ask if you want to save your presets select "NO" and rebuild your presets from scratch in case one of your presets is corrupt.

  • Line6Miller Line 6 11,613 posts since
    Mar 28, 2006

    Hello,

       

      AS mentioned, you should certainly try to reinstall the flash memory while in safe mode.

       

      The other issue you described could be due to a failing potentiometer on your POD which would need to be repaired by an authorized service center however, before we determine that, you should try parking your knobs at 0% and then recall your patches. It could be that your knobs are just vibrating a little causing the asterisk to appear.

       

      If that does not work then you should contact a local distributor in your area to have the POD repaired.

       

       

      Has this answer been helpful?

       

       

      Line6Miller

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