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Up to Discussions in Stompbox Modelers / ToneCore
3961 Views 8 Replies Latest reply: Nov 12, 2009 8:30 AM by Line6Miller RSS
Belkaxxx Just Startin'
Belkaxxx
3 posts since
Oct 20, 2009
Currently Being Moderated

Oct 20, 2009 4:34 PM

mm4 ended to work

Hi Line 6 i'm using Line 6 mm4 fm4 and dl4 for years

but some days before faced with problem - after switching during a mistake 12 vac to a my mm4 pedal it stopped work at all

i live in Belarus 220004 and there is no any service center

may be it is a well known issue and is simple repaired - there is few great technicians here so they can check it but before brining it to them i want to ask you about it

thanks

Tags: modeler, troubleshoot
  • Line6Hugo Line 6
    Line6Hugo
    6,332 posts since
    Apr 8, 2007
    Currently Being Moderated
    Nov 4, 2009 4:28 PM (in response to Belkaxxx)
    RE: mm4 ended to work

    Belkaxxx,

       

      Have you tried resetting the MM4 pedal to see if it will fix the problem?

       

      Press and hold the first and last footswitches (outer 2) on the MM4 as you plug in a cable into the Left/Mono input to power it on.  This will reset the MM4 to factory settings.

       

      If the problem persists, it will need to be serviced by an authorized service center.  Distributors and service centers are setup in the countries that he products are available.  In which country is the dealer that you purchased the MM4 from?  In Belarus or elsewhere?

       

      Regards,

       

      Line6Hugo

    • Belkaxxx Just Startin'
      Belkaxxx
      3 posts since
      Oct 20, 2009
      Currently Being Moderated
      Nov 6, 2009 10:33 AM (in response to Line6Hugo)
      Re: RE: mm4 ended to work

      Hello

      thanks for suggestion

      but the pedal is not workin at all as i stated

      electronic scheme will be very helpfull to repair it

      i live in Belarus now

      pedal was bought more than 2 years ago in Guitarcenter in LA

      there is no any qualified service center here in Belarus or even in Russia or if it possible to return it to Russia it will take near a 3-4 month to repair it

      so the best way to get it ti really qualified tech here in Minsk bit he asked me the scheme

      also my friends qualified repaires from Russia told me that it may be problem with fet transistor called "irf" in the power stage of the pedal

       

      thanks

  • Line6Hugo Line 6
    Line6Hugo
    6,332 posts since
    Apr 8, 2007
    Currently Being Moderated
    Nov 6, 2009 10:11 AM (in response to Belkaxxx)
    RE: mm4 ended to work

    Hello,

       

      It's been a few days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

       

      Regards,

       

      Line6Hugo

       

  • Line6Andy Line 6
    Line6Andy
    4,345 posts since
    Jun 5, 2006
    Currently Being Moderated
    Nov 6, 2009 11:31 AM (in response to Belkaxxx)
    RE: mm4 ended to work

    Hello,

       Line 6 does not provide schematics to end users, only to authorized service centers.  We recommend that you Contact Line 6 UK for the nearest repair option for you:

       

      Line 6, Inc.

      4 Sopwith Way

      Drayton Fields Industrial Estate

      Daventry, Northamptonshire

      United Kingdom, NN118PB

       

      Telefon: +44 (0) 1327 302 700

       

      Please let us know if you need further assistance, or close out the ticket as “answered” if your situation has been resolved.

  • Line6Andy Line 6
    Line6Andy
    4,345 posts since
    Jun 5, 2006
    Currently Being Moderated
    Nov 9, 2009 9:05 AM (in response to Belkaxxx)
    RE: mm4 ended to work

    Hello,

      It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

       

    • Belkaxxx Just Startin'
      Belkaxxx
      3 posts since
      Oct 20, 2009
      Currently Being Moderated
      Nov 9, 2009 2:42 PM (in response to Line6Andy)
      Re: RE: mm4 ended to work

      Honest to say that the Line 6 support is worth i ever worked with  and is 100% unhelpfull

      recomending to contact repair Center in London - 100% stupid and unfriendly

      ut is easier to buy new pedal than trying to repair it

      i'm really sorry but it is zero technical support - if you cannot help me this topic can be closed

  • Line6Miller Line 6
    Line6Miller
    11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 10, 2009 2:49 PM (in response to Belkaxxx)
    RE: mm4 ended to work

    Hello,

       

      We do not have an official service center in Russia but we do have a distributor. The distributor may be able to help you order the part you need or at least point you to where the pedal can be repaired.

       

      Russia

      A&T Trade

      JSC “Vitex”

      Leningradskoe Shosse 65, bld 4

      Moscow 125445

      Russia

      Phone:     +7 495 796 9263

      Fax:    +7 495 796 9264

      Contact: Raisa Donskaya

      order@attrade.ru

       

       

      Let me know if this helps at all. Thanks.

       

       

      Line6Miller

  • Line6Miller Line 6
    Line6Miller
    11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 12, 2009 8:30 AM (in response to Belkaxxx)
    RE: mm4 ended to work

    Hello,

       

       

      It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

       

      Line6Miller

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