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1018 Views 3 Replies Latest reply: Nov 20, 2009 9:01 AM by Line6Miller RSS
wildmilne Just Startin'
wildmilne
2 posts since
Jun 9, 2006
Currently Being Moderated

Nov 14, 2009 11:18 AM

Why does gearbox want me to be deaf?

I have tried my Toneport UX2 on an HP laptop, my macbook pro (with leopard, now snow leopard, XP, now windows 7 - bootcamp) and my home desktop (quad core intel).  Without fail i get extremely loud spikes of white noise/static every 15-30 seconds that are 3x or more louder than the guitar itself.  No matter what computer, what OS, what version of gearbox/monkey i have i ALWAYS get this.  Is there anything I can do to fix this so i can use this product?   It's been mostly collecting dust over the years, this is my last chance to use it before i give up.

 

Appreciate any advice.

 

Thanks.

 

Chris Milne

  • wildmilne Just Startin'
    wildmilne
    2 posts since
    Jun 9, 2006
    Currently Being Moderated
    Nov 14, 2009 12:10 PM (in response to wildmilne)
    Re: Why does gearbox want me to be deaf?

    I reinstalled all the drivers (again).  When it reinstalled it made the Toneport my default audio driver.  I'm sitting here doing nothing (but typing this message) and i get a periodic static burst through my speakers...

  • Line6Miller Line 6
    Line6Miller
    11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 18, 2009 11:23 AM (in response to wildmilne)
    RE: Why does gearbox want me to be deaf?

    Hello,

       

      I've never heard of white noise issues on Macs. I can tell you that we don't support our software on machines running any virtual OS IE: Boot Camp but that still should not give you white noise.

       

      On PC's white noise is mostly due to incompatibility with certain chip sets. The best and most effective workaround is to install a PCMCI USB card on your laptop to bypass using the USB buses on your mother board.

       

      Here's an FAQ that calls this out.

       

      http://line6.com/community/docs/DOC-4282

       

      In regards to your Mac, are you getting loud bursts or pops and clicks?

       

      Line6Miller

  • Line6Miller Line 6
    Line6Miller
    11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 20, 2009 9:01 AM (in response to wildmilne)
    RE: Why does gearbox want me to be deaf?

    Hello,

       

       

      It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

       

      Line6Miller

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