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1273 Views 4 Replies Latest reply: Apr 12, 2010 10:59 AM by wcpm RSS
bherrin26 Just Startin'
bherrin26
1 posts since
Nov 13, 2009
Currently Being Moderated

Nov 13, 2009 9:23 AM

Cannot register my PODxt

I wish to register my PODxt to my current account because I do not remember what my previous account was.

  • line6lm Iknowathingortwo
    line6lm
    594 posts since
    Sep 17, 2008
    Currently Being Moderated
    Nov 13, 2009 12:11 PM (in response to bherrin26)
    RE: Cannot register my PODxt

    Hi,

       

      I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

       

      Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

       

      http://line6.com/account/tickets/view/

       

      For registration issues, please refer to our Registration FAQ for more information: http://line6.com/community/docs/DOC-1488

       

      Thanks,

      Line6lm

       

  • Line6Perry Line 6 Support
    Line6Perry
    6,652 posts since
    Dec 26, 2007
    Currently Being Moderated
    Nov 17, 2009 5:08 PM (in response to bherrin26)
    Re: Cannot register my PODxt

    Hi,

     

    It's been more than 48 hours since we've heard from you. We will assume that your question has been answered from the Support Ticket generated for you and close out your thread. If you still have questions please feel free to open a new thread and we can continue accordingly. Thank you.

     

    Please be sure to award Helpful and/or Correct points to community members who respond with helpful or correct answers. Then, close out the ticket as "answered" if your question has been resolved.

     

    Regards,

    L6Perry

  • line6lm Iknowathingortwo
    line6lm
    594 posts since
    Sep 17, 2008
    Currently Being Moderated
    Nov 19, 2009 12:06 PM (in response to bherrin26)
    RE: Cannot register my PODxt

    Ok,found it and removed the Pod from your previous account:

       

      User:        ga_redneck26 ( 462571 )     

      Email:      ga_redneck26@yahoo.com

       

      You are now free to register the unit to your new account. This ticket will be closed. Thanks!

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