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835 Views 2 Replies Latest reply: Nov 24, 2009 3:34 PM by line6lm RSS
Richietwo Just Startin'
Richietwo
3 posts since
Feb 9, 2008
Currently Being Moderated

Nov 18, 2009 2:06 PM

Need help to register a used PODXT Live

I bought a used PODXT Live (like many) on EBAY February 2, 2008. Today I tried to register it but it is registered to someone else (probably Steve Bruening). The serial number is 21FPD1P5535003806. I have a copy of my Paypal receipt which I can sendt. Can you help me Line6***?

 

Thank you
Richard.

  • line6lm Iknowathingortwo
    line6lm
    594 posts since
    Sep 17, 2008
    Currently Being Moderated
    Nov 20, 2009 3:50 PM (in response to Richietwo)
    RE: Need help to register a used PODXT Live

    Hi,

       

      I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

       

      Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

       

      http://line6.com/account/tickets/view/

       

      For registration issues, please refer to our Registration FAQ for more information: http://line6.com/community/docs/DOC-1488

       

      Thanks,

      Line6lm

       

  • line6lm Iknowathingortwo
    line6lm
    594 posts since
    Sep 17, 2008
    Currently Being Moderated
    Nov 24, 2009 3:34 PM (in response to Richietwo)
    RE: Need help to register a used PODXT Live

    Hi,

        

      You are now free to register your Line 6 unit. This ticket will be closed. For further assistance, feel free to re-open the ticket and we will respond to you within 2 business days.

       

      Thanks,

      Line6lm

       

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