As you have not registered your product or completed your support profile, we can provide limited support at this time.  You do not need to purchase the gearbox plugin (which is no longer available).  If you want to use a plugin for use is a recording application you can purchase the POD Farm plugin at the following link:

  http://line6.com/store/podfarm/toneportkb37

  Please go the following link to download/install the latest Gearbox software for your Operating System, which also includes the Line 6 monkey intelligent updater and the latest drivers for your Line 6 product.

  http://line6.com/software/

  Copy/paste the following links (beginning with http) into your internet browser for additional Line 6 software information:

  Line 6 Monkey Installation and F.A.Q.

  http://line6.com/community/docs/DOC-3898

  Installing Drivers For Your Line 6 Device

  http://line6.com/community/docs/DOC-4427

  Use the information in this link to optimize your computer to work with Line 6 Gear:

  Computer System Audio Optimization

  http://line6.com/community/docs/DOC-4201

  See your manual for more application information:

  Gearbox Program manual

  http://line6.com/community/docs/DOC-4839

  See the following information for setting up your Line 6 device as the soundcard on your computer:

  Assigning your Line 6 Device as a Sound Card on your Windows XP Computer: Screen Shot Tutorial

  http://line6.com/community/docs/DOC-1452

  Assigning your Line 6 Device as a Sound Card on your Windows Vista Computer: Screen Shot Tutorial

  http://line6.com/community/docs/DOC-1453

  If you need further assistance, please see the following link regarding:

  Using Line 6's Online Technical Support System: Screen Shot Tutorial

  http://line6.com/community/docs/DOC-1451

  If you need further assistance, please provide the following information:

  •     Line 6 Product:

  •     Flash memory, USB Firmware  versions installed:

  •     Line 6 Monkey version installed:

  •     Line 6 Drivers version installed:

  •     Line 6 Application (i.e. Riffworks, Line 6 edit, Gearbox) software and version:

  •     Operating System version

  •     Is this a dual boot system?  If yes, please list all applicable operating systems:

  •     CPU / Processor Type and Speed

  •     Amount of RAM

  •     USB Ports: (#, location, speed 1.0/2.0):

  •     USB Devices connected to on your system: (Including any HUBs):

  •     Security software installed on your system (anti-virus, pop-up blockers, firewalls):

  •     Audio recording programs on your system (i.e. Sonoma, Ableton, Cakewalk, Pro Tools, etc):

  •     Audio playback programs on your system (i.e. Real Player, Winamp, Itunes, WMP):

  •     Type of internet connection: Cable modem, DSL, satellite, dial up:

   Please note: Line 6 does not support satellite or dial up internet service

   General troubleshooting questions (choose N/A if it does not apply):

  •     Does Line 6 Monkey recognize your device?

  •     Have you reinstalled the drivers for this device directly from the Line 6 website for your OS?

  •     Have you tried different USB cables?

  •     Are you connecting directly to a USB port on the back of your computer?

  •     Have you shut down all security software/other programs?

  •     Have you tried to replicate the problem on a different computer?

  Please let us know if you need further assistance, or close out the ticket as “answered” if your situation has been resolved.

  1) Yes - You need to reinstall Gearbox 3.70. 

  2) Yes - Gearbox will work without the plug in.

  Please see the previous links for more installation tips, and close out the ticket as “answered” when your situation has been resolved.