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1464 Views 5 Replies Latest reply: Nov 27, 2009 1:46 PM by cgtrox RSS
mattstrosity Just Startin'
mattstrosity
15 posts since
Nov 7, 2009
Currently Being Moderated

Nov 20, 2009 9:37 AM

Minor issues

I own the Spider Valve MKII HD100, I've had it for about 1 month now. When editing the preloaded banks( the levels are way out of hand) it kept freezing on me. It would freeze and squeal and also just lock up. Turning it off and then back on would correct it, then while I was just playing it started running through different effects all on it's own, turning off and then back on also corrected. These issues just started to surface, it seems to not like quick editing. I say quick because now that I'm more familiar with it I can bounce around and change things fairly fast. Are these issues normal or something that needs to be addressed? Are there any software updates for the MKII? Can you even update the software on the MKII? Any help would be greatly appreciated.

  • mtrash14 Iknowathingortwo
    mtrash14
    541 posts since
    Feb 18, 2009
    Currently Being Moderated
    Nov 20, 2009 3:39 PM (in response to mattstrosity)
    Re: Minor issues

    I would say you need to take your amp in for servicing and have this checked out, now!!!!  You need an authorized L6 service center.

     

    Good luck

    M^T

  • ricksox UberGuru
    ricksox
    11,641 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 23, 2009 10:51 AM (in response to mattstrosity)
    RE: Minor issues

    Hello,

       

      That is not expected behavior at all. I'd suggest calling us directly and getting a hold of our service department so we can arrange a warranty repair for you.

       

      (818)575-3600

       

      Please let me know if this answers your question. Thanks.

       

       

      Line6Miller

  • ricksox UberGuru
    ricksox
    11,641 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 25, 2009 9:39 AM (in response to mattstrosity)
    RE: Minor issues

    Hello,

       

       

      It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

       

      Line6Miller

  • liquidorange Just Startin'
    liquidorange
    18 posts since
    Mar 29, 2009
    Currently Being Moderated
    Nov 27, 2009 4:46 AM (in response to mattstrosity)
    Re: Minor issues

    i guess the spider valves are a software nightmare in general. seems like daily problems lately. although a different animal its a shame because my old 2.o pod had been solid for years.

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