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Relay G10 Guitar Compatibility (Fit/Electronics)

g10 g10t compatibility active acoustic-electric electronics adaptor no output

We have designed the G10 transmitter to fit into almost any guitar. However, we anticipate that there will be some rare cases where the transmitter does not fit into a given guitar. If the G10 transmitter is inserted into your guitar and the transmitter's actuator pin is not engaged, the transmitter will not turn on, the LED on the transmitter will not light up, and no signal is processed.


In some rare cases, the guitar’s active electronics are wired with inverse polarity. In this scenario, the transmitter's electronics can go into a protection mode that keeps the system from being functional. This is evidenced by no output from the G10, even though the transmitter's light is on.


In some other cases, such as with the Line 6 Variax Acoustic 300, voltage can build up in the ring of the guitar’s jack to the point of “tricking” the transmitter into thinking it is docked in the receiver and charging, also resulting in no audio output.


We have found that a workaround to all of these issues is to use a mono-to-mono (TS-TS) Male to Female adaptor, such as those shown below. The G10 transmitter is shown for scale.


Attached Image: g10 adaptors.jpg


More details about the first two of these issues are included in the attached document.


Troubleshooting procedure:

  • Power the receiver with a USB power source.
  • Insert the transmitter into the receiver (this will ensure that the transmitter and the receiver are set to the same channel). The LED on the transmitter should be Green or Green flashing. (If it is red flashing, the transmitter needs charging. Leave it in the receiver until the LED turns steady green. That indicates it is fully charged.)
  • Insert the transmitter into the instrument’s jack, turn up the volume control and play.
  • If audio is not being transmitted to the receiver:

A. The problem is mechanical if the LED on the transmitter is OFF when plugged into an instrument.

B. The problem is electrical if the LED on the transmitter is ON, or FLASHING when plugged into an instrument


Attached File  Relay G10 Guitar Compatibility.pdf   281.95KB   5178 downloads