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2038 Views 2 Replies Latest reply: Feb 20, 2010 4:02 PM by clara123456 RSS
clara123456 Just Startin'
clara123456
2 posts since
Nov 11, 2008
Currently Being Moderated

Feb 18, 2010 8:53 AM

Latency, Crackling, Popping... Toneport UX2 with Wins XP

Tags: toneport, ux2, sonar, audio, latency, xp, popping, crackling
  • Line6Hugo Line 6
    Line6Hugo
    6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Feb 19, 2010 3:12 PM (in response to clara123456)
    RE: Latency, Crackling, Popping... Toneport UX2 with Wins XP

    Clara,

       

      Have there been any changes to your computer since the last time it worked?  Have you installed any new software or hardware in that time?

       

      I recommend completely uninstalling all Line 6 software, then re-downloading and installing the latest version of Gearbox or POD Farm.  Use the Line 6 Monkey software to update the drivers.

       

      I recommend removing all other USB devices (except for a mouse and keyboard) while troubleshooting this issue.  Completely remove ANY USB hubs, and test the UX2 on all of the USB ports on your computer.

       

      You can isolate the problem by trying on a different computer altogether.

       

      Regards,

       

      Line6Hugo

    • clara123456 Just Startin'
      clara123456
      2 posts since
      Nov 11, 2008
      Currently Being Moderated
      Feb 20, 2010 4:02 PM (in response to Line6Hugo)
      Re: RE: Latency, Crackling, Popping... Toneport UX2 with Wins XP

      Uninstalling/re-installing with all other USB devices unplugged seemed to work initially.

      but last few start-ups it has gotten worse again and now it's back to where it started.

      Anything else you can suggest?

      It seems to be bubbling with CPU usage, but it's nowhere near capacity... The machine isn't working hard, it merely seems (to completely personify) confused.

      Thanks in advance

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