Hi. I did what you said, but I only got an error message.

"Transaction failed.

Reason (Code 80003020) Licence key sent to server was not in the proper format.

If you have popup blockers, anti-spyware, or anti-virus programs running, try temporarily disabling them."

I turned off all other programs, including spyware and virus-protection, but to no avail.

To activate the PodFarm Add-on I need a licence code, but  I don't have a licence code for the Pod Farm. I tried the ESN-code but that didn't work.

The only licence code I have seen for the KB37 POD studio is what I got online after I registered my gear online via monkey a few days ago, and then PodFarm worked fine for a couple of days. Is there another password somewhere? You can find it in My Registered Gear here at the line6-server.

When I opened the box (straight from the shop) there was 4 CD's and a few registration cards. The Reason and Ableton CD's both has passwords on them, but the Line6 and RiffWorks CD doesn't. There was no written information, Start-guide or Manual whatsoever. I run version 1.03.

The strange thing is that Monkey can see my KB37, and logs me straight into the server.  But PodFarm cannot.

Can I provide some proof of authenticity so that I can get a licence code in the right "format"?

POD Studio without PodFarm does not really make my guitar sound happen - LOL

Attaching a screenshot with a superimposed Add-on dialogue.

Hi Andy, and thanks for the answer.

When this ordeal is over, I will certainly award points  if there are any worthy recipients :-)

I tried installing PodFarm (PF) & KB37 on my wife's laptop, and everything went smooth and after the book (that is, if there had been a book, but the total absence of written information when I opened the box with my Pod Studio was ..interesting.., but it is a totally different matter). PF had no complaints when I started it, and Monkey even featured a small  "activate"-button.

We will know for sure in a couple of days, when the "grace-period"  is over. - I assume there is one, since PF worked initially on my music-PC for a couple of days.

Inspired by this I uninstalled all Line6 on my music-PC, and reinstalled everything PodFarm to C:\Program Files\Line6\.. . I cannot, however, move the OS..  :-)

It would surprise mevery much if multiple partitions are to blame, since the rest of the package bear the signs of slick programming skills.

Install on my PC went as smooth as on the laptop, with the exeption of the "activate"-button after updating Monkey to the latest version. SO the installation knows that I have installed before, ergo : it is probably is a thread in the registry that is behind it all.. Of course PodFarm tells me that "No authorized device connected." (see attachment)

All USB-ports on my PC has been tried, and every one generates the same result - that everything relevant on my system can see and acknowledge my KB37.. -  except PodFarm. The guitar input, MIDI-controls and audio in-out works fine.

If I knew excactly where PodFarm looks to check for any connected "authorized devices" it would save me a lot of time. But since PF worked perfectly at first I suspect strongly that it sends a quiery to the registry because of the lack of "authorize"-button on subsequent installs.. Why doesn't the USB-check override the registry-check, since the licences, like you wrote, are "hard-wired" to the KB37? The Add-on authorization looked normal,  but if the Add-on is licenced in the hardware (..writing to hardware..) - why doesn't Monkey see that this Add-on has been authorized before??

Interestingly, as a side-note, the RiffWorks-trial that came with my bundle, initially had some problems with finding the asio-driver and I sometimes had to start it two or three times to get it to initialize  properly. But after PF lost contact with the KB37 (about two days after the initial install), RW could not find any asio-driver under any circumstance..

RW is now removed from the system.

Back to business : My next option would be to :

> Uninstall everything Line6

> Clean registry of any Line6-threads

> Reset PC clock to the time of the initial install

> Install PodFarm to C:\Program Files\

> Hope for the best. :-)

But it is a lot of work and hassle and time, - time that could be used to make music instead, and I have already spent valuable time looking into this problem. I have even started using the effects in Ableton Live to try to improve the sound of my stringed instruments :-)

I have a perfectly normal PC, except for the fact that WinXP runs from the E: station which is unusual, but not rare. No other software I've tried has had any problems with that in the past.

This problem is probably caused by some security-measure to protect against PodFarm-abuse. Could it be mended by installing some other "purchased" Add-on?

Personally I don't feel like putting more money into Line6-ware at the moment.., perhaps later - when this problem is solved.

Maybe I will try out the above mentioned plan, if I can find time and inspiration.

I hope I don't end up trying to "crack" my legal software. Life has learnt me that if you treat people like crooks, they will end up being crooks..

Btw : I followed the link to the manuals, and selected Pod Studio. The KB37 section is totally empty - just as the box it came in ;-)

3 points to you Miller. That was a helpful answer.

Since you mention it that way - on my mainboard there is a connection to two extra USB-ports at the front of my cabinet. That could be considered a USB-hub.

Other than the KB37 I have a mouse, a printer and a external disk connected via the USB's on the back of the cabinet. (I have tried switching them around)

I will disconnect all except the KB and the mouse and try again. I just found inspiration and hope - lol.

Have to turn off my PC and open the cabinet :-)