-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Thank you very much, John !
Do I always have to hit SEND before closing the Edit software, otherwise the patches get lost?
I remember on two previous patches that I made in the Edit software, I did not hit send but they got saved on my HD500 anyway.
I had it indeed connected ot a front USB, maybe the problem of the patches that didn't get saved are related to the USB port I used?
The problem I have it that I have to crwal all the way under my desk and pull the PC out in order to connect a USB in the back, but could I use the back but leave the USB cable plugged in and only connect it to my HD500 when I need to?
Thanks again, I appreciate your help!
Lars
PS: once I got all issues sorted out and some nice patched created I will do a little recording and post it. I wanted to record some tonight, but I messed with it abit: created the patches with headphones on and thne when listeing back on my speakers it sounded horrible. Lesson learned: never make patches using headphones.
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Hmm...if you want them saved on the Pod, I think you're going to have to Send them every time. And/or you can Save them (from the File menu) on your computer for safe keeping. If you had them saved on the Pod without hitting Send before...well...I can't answer that.

With the X3 and now the HD500, I am always sure to dedicate a back port exclusively to the Pod and run a long, high-quality USB cable. No front ports, hubs, etc. It may work on the other ports, but you reduce the chance of problems by giving it its own back port.
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
you should always have to hit send or lose your patches, that's normal operation.
if you want to revert to your saved patched you receive... as long as you didn't send first.
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Thanks, John.
That's a good idea using a long high quality USB cable and reserve one port for the POD. I think I will do that and leave the cable connected to the back of my PC and just connect the other end to my HD500 whenever I need to.

Lars
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Thank you !
Another question I have: What should I have my BIOS USB settings set to : FullSpeed or HiSpeed?
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Hi-Speed.
Full Speed is 12 Mb/s whereas Hi-Speed is 480 Mb/s.
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Thanks, John.
I noticed that all my front USB ports are recognized as a USB hub indeed, so, like you said, I need to use one of the back ports for my HD500.
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Santuzzo wrote:
Thanks, John.
I noticed that all my front USB ports are recognized as a USB hub indeed, so, like you said, I need to use one of the back ports for my HD500.
Yes that's often the nature of front panel USB connectors. They would probably work OK for the majority of the time, but you are better to use a rear port for better reliability.
I saw you updated your system BIOS and that you now appear to have stability. Did you look at the release notes for the BIOS you installed. I'd be interested to know if increased memory stability was one of the included features - it often is - along with support for newer processors. I suspect that the new BIOS may have slightly altered memory settings included in the underlying code. No biggie - just curious that's all.

regards
Nick
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Hi Nick,
Thank you very much.
I don't know for sure if it is the BIOS update that solved the problem, but so far it looks like it, since I haven't had a blue screen since AND I was able to use my webcam AND the POD HD500 via USB at the same time, which was not possible before.
This is the only info I found on the BIOS version (I took this from the Asus website):
P6T Deluxe 2101 BIOS
1. Improve system stability
2. Support new CPUs. Please refer to our website at: http://support.asus.com/cpusupport/cpusupport.aspx?SLanguage=en-usLet me know if you need any further information.
One more question regarding the front vs. back USB ports:
I got these windows pop-up messages saying I have a high speed device connectewd to a slow UBS port (wile in fact all my USB ports are USB2), but not only did I get this message with the POD HD500 but also with my printer which I have always connected to the front USB port, and never ever got that message.
The BIOS USB settings are HiSpeed, so that should be fine. Could this problem (the message saying a high speed device is connected to a slow speed USB port) be related to the BIOS update?
Thanks,
Lars
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Hi Lars
The 'improve system stability' remark in the BIOS update notes is probably somewhat more detailed in reality than the three words convey. Just guessing, but that probably includes tweaks to the memory timings and maybe voltage settings too
We'll never know for sure, but it certainly looks like whatever they did fixed your problems, so if that holds true - we don't really need to care too much 
The low speed USB thing is going to be almost certainly due to the speed of the hub in the front of your computer's case. It is connected to a high speed USB 2.0 port on the motherboard, but is only capable itself of operating at the slower USB 1.1 speeds, so your motherboard's BIOS is correctly setting the USB speed to USB 2.0 but the hub in your case is limiting the USB speed, so when you plug in a USB 2.0 device to the front uSB connectors it can't communicate with the computer at its optimum speed and informs the computer's operating system of this so that's why you get the pop-up.
I tend to use reasonable quality Antec cases when I build myself a good PC and the hub in the case is USB 2.0 capable, but other makes might be different in this respect.
Regards
Nick
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Thank you very much Nick!
Yes, I remember considerinc Antec, but in the end I decided on the CoolerMaster HAF, also a great case.
I do understand your explanation of the USB thing, but I was just wondering, becasue I did not have this problem until after I updated the bios, and I never got the kind of message before for my HD500, my printer nor any other device. So the hardware hasn't changed.
That is weird, isn't it?
It must be somehow driver or software related. I did some google research and found other people had this problem right after updating their iTunes, and funny enough, I also just updated my iTunes to the latest version shortly after my BIOS update.
Computers are complicated.......
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Certainly seems a bit weird if you didn't get the message before updating your BIOS. I suppose it's possible if you look in your BIOS setup that the front USB connector may be separately configurable OR that the OS may have made an executive decision after the BIOS update. that the front header's speed is USB 1.1
However if you open Windows 7's Device Manager and expand the Universal Serial Bus Controllers section, right click each USB Universal Bus controller entry in turn and choose Properties - I'm currently on my Sony Vaio laptop withe W7 64 bit and my list shows these as: Intel(R) ICH9 Family Universal Serial Bus Controller - you get a box with tabs, which if you click the Advanced tab, there's a couple of check boxes which are labelled: Tell me if my device can perform faster, and; Don't tell me about USB errors. The first check box has a tick mark in it on my system or all the universal serial bus controllers.
Below the list of controllers, are a number of USB Root Hubs listed. Right- click each one of those and choose Properties. Click the Advanced tab and you should see USB information about the speed at which the hub is working according to Windows - mine are all operating at full speed, however there is a button marked Reset Hub which if the hub is working at a slower than optimum speed should reset it to the higher operating speed. Once Windows has decided that something operates a particular way, it can sometimes store those settings to the registry so even if you switch the computer off it can 'remember' the last setting even if it is incorrect. This may or may not be true with regard to the USB Root Hub settings.
Your computer may use different USB Controller chipset(s) to my laptop and that probably being the case, the tabs you see and the content of each tab may differ from what I've described, but the essence of what I've said should be more or less the same.
Occasionally a system device as shown in Device Manager might get itself in a knot, and a cure can be to simply uninstall the device in Device Manager and to re-boot the computer, which will cause the device to be redetected and reinstalled with default settings that will work properly - you need to take reasonable care to ensure that your data is backed up because there is a very real if mostly slim chance that this technique might fail! I don't think you need to take the risk though, but there's no harm in just taking a look at what's going on in Device Manager.
Nick
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Nick, thank you very much.
I looked through the device manager in the USB section, but my Windows XP does not have the same options. The speed is not shown for the HUBs and there are also no reset options.
However, therte is this option for 'don't tell me abour USB errors' , and I was thinking maybe this was checked before I did the BIOS update.
But I tihnk I might try uninstalling the USB drivers and see if that helps.
OR I will just check the 'don't tell me about USB errors' option and connect my POD to the back of my PC, evnethough, as far as I can tell, it did work fine connected to the front despite the Windows message saying I had a high speed USB device connected to a slow USB port.
Lars
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Lars - yes of course. Sorry I was forgetting you're running XP. I'm on W7, plus the physical USB chip-set on the Vaio is almost certainly different to your Asus motherboard, so the options that show up in device manager are almost certainly going to be a bit different.
Personally, if you have achieved stability and you are aware of the front USB port limitation, the most I would do is to tick the Don't tell me about USB errors option and to always use a rear USB port for the HD500 with a slightly longer USB cable, as you really don't want to run the risk of spoiling a good thing.
Nick
- Report Abuse
-
Like (0)
-
Currently Being ModeratedRe: POD HD500 causes PC blue screen (stop-error)-crash
Thanks, Nick.
What I noticed is that the Windows message I keep getting (a fast USB device is connected to a slower USB port) is not from a front port, I disconnected everything from the forn and I still sporadically get that message. This is really odd, I think it must be some kind of software or driver issue of some kind, but not related to the POD.
Lars
- Report Abuse
-
Like (0)
Actions
More Like This
- Retrieving data ...
Incoming Links
Legend
- Correct Answers - 5 points
- Helpful Answers - 3 points
-
About
-
Follow
Stay in the mix and in the know.
Subscribe
Latest offers, special deals and insider updates.