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3532 Views 10 Replies Latest reply: Aug 11, 2011 5:18 AM by hellriff RSS
George3009 Just Startin'
George3009
4 posts since
Oct 27, 2010
Currently Being Moderated

Nov 9, 2010 3:01 AM

Email to reset password not sent

HI,

 

I have forgotten my Line 6 password and have tried resetting it using my registered email address. I have not received a email as yet and have being trying for two weeks. My original username is Parkaboy. I had registered my GuitarPort and Riffworks software with the account and need access to my account to activate the software on my new computer.

 

Can you assist me in resetting my password?

 

Cheers,

George

Tags: guitarport, license, registration, riffworks, activation, re-install
  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Nov 9, 2010 11:44 AM (in response to George3009)
    RE: Email to reset password not sent

     

      Hi,

       

      I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

       

      Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

       

       

      http://line6.com/account/tickets/view/

       

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Nov 9, 2010 11:46 AM (in response to George3009)
    RE: Email to reset password not sent

    Hi,

       

      I sent a new password to the e-mail listed in your account. please be sure to check your spam folder.

       

      Thanks,

      David

      Line 6 Customer Support

    • George3009 Just Startin'
      George3009
      4 posts since
      Oct 27, 2010
      Currently Being Moderated
      Nov 11, 2010 4:46 AM (in response to Line6david)
      Re: RE: Email to reset password not sent

      Hi,

       

      Sorry but there has been a misunderstanding. I did not need the account George3009 password reset. I cannot access my original account which has username Parkaboy and with which I have already registered all my hardware and software purchases. I created the account George3009 with a different email address in order to request help on this forum.

       

      Cheers,

      George

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Nov 11, 2010 12:05 PM (in response to George3009)
    RE: Email to reset password not sent

    Hi,

       

      I reset your password for the Parkaboy account and sent the password to both e-mail addresses just in case.

       

      Thanks,

      David

      Line 6 Customer Support

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Nov 12, 2010 11:02 AM (in response to George3009)
    RE: Email to reset password not sent

                

      Hi,

       

      I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

       

      Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

       

       

      http://line6.com/account/tickets/view/

  • hellriff Just Startin'
    hellriff
    7 posts since
    Jul 28, 2011
    Currently Being Moderated
    Aug 4, 2011 7:46 AM (in response to George3009)
    Re: Email to reset password not sent

    I need your help my friends.

    Last week I bought a POD XT in the hand of a colleague, I hadone more surprise when I went to register it.

    Can not register my POD XT because it seems that the serial is already registered, the problem is that my colleague bought the hand of someone else before me and do not know the login andpassword.

    Friends, I humbly peopl your help, I do not know what to do!

    I need to have a good experience with this POD, as I intend tobuy the X3 LIVE soon.

     

    I need to update my POD and buy some packs of you.

     

    Please help me my friends.

     

    I appreciate the attention.

     

    My email is: michaelhellriff@hotmail.com

     

    The POD is my serial: (21) SPD1H5403010516

     

    I embrace my friends, I'm sure I can count your help.

     

    Michael.

    • hellriff Just Startin'
      hellriff
      7 posts since
      Jul 28, 2011
      Currently Being Moderated
      Aug 4, 2011 11:35 AM (in response to hellriff)
      Re: Email to reset password not sent

      I need your help my friends.

      Last week I bought a POD XT in the hand of a colleague, umma I was surprised when I register it.

      You can not register my POD XT because it seems that the series is already registered, the problem is that my colleaguebought in someone's hand before me and I do not know the login and password.

      Friends, I humbly peopl your help, I do not know what to do!

       

      I need to update my POD. .

       

      Please help me my friends.

       

      I appreciate the attention.

       

      My email is: michaelhellriff@hotmail.com

       

      The POD is my number: (21) SPD1H5403010516

       

      I embrace my friends, I'm sure I can count on your help.

       

      Michael.


  • hellriff Just Startin'
    hellriff
    7 posts since
    Jul 28, 2011
    Currently Being Moderated
    Aug 11, 2011 5:18 AM (in response to George3009)
    Re: Email to reset password not sent

    I need your help my friends.

    Last week I bought a POD XT in the hand of a colleague, umma I was surprised when Iregister it.

    You can not register my POD XT because it seems that the series is already registered, the problem is that my colleaguebought in someone's hand before me and I do not knowthe login and password.

    Friends, I humbly peopl your help, I do not know what to do!

     

    I need to update my POD. .

     

    Please help me my friends.

     

    I appreciate the attention.

     

    George, help !!!POD XT SERIAL.jpg

     

    My email is: michaelhellriff@hotmail.com

     

    The POD is my number: (21) SPD1H5403010516

     

    I embrace my friends, I'm sure I can count on your help.

     

    Michael.



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